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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 622 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing gaming handheld. Users find the device very comfortable to hold and play with. Initial impressions suggest the battery life is acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 622 reviews
  • Rated 4 out of 5 stars

    Good way to game on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a 1-1 with console and you dont have access to the full Xbox console library but if you have a decent amount of pc games and most importantly Game pass itll be perfect. Also access to steam and other platforms if you already have games there. The sales on those are usually better and sooner than the ones on game pass anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC Handheld BEAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this beast of a handheld! Doesn’t get any better than this for a pc handheld!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Being able to game anywhere has been a complete game changer

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun and handy. Great for lounging on the couch or playing on a road trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole new way to game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been anticipating the release of the Xbox ROG Ally X since it was announced and I can say it lives up to the hype. Being able to play Xbox and steam on the go is seamless and the feel of the “controller” is just right. It’s a lot to take in at first if you aren’t in the PC ecosystem but a couple of tutorial videos and you’ll be up and running with the best quality settings there are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good straight out the box getting better and better with each update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology in the palm of your hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have ever made, not only to play in my free time and when I travel or if I need to make a clear Excel document that can be done and check more things in the palm of my hand.It weighs nothing very light and easy to handle .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handheld you can play on the go or with charger in , good performance for a handheld specially when combined with game pass , im happy with this purchase, I bought 4tb nvme too and changed it and it was very easy to replace and reinstall the system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    meows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meow, this is very good and I’ve been using it every day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so clean and fast! Good job. I love the ergonomics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and Capable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased “Open Box - Excellent” unit. Had a blueish hue in the screen (only visible when screen had shown darker colored background). Returned unit due to the blemish. But with that issue aside, the device is super comfortable when gaming. It was my first pc handheld purchase and I plan on buying it again; brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pc handheld , and its awesome love everything about it. the shipping was on time by bestbuy as always . I recommend this product if you want step into to pc slash xbox gaming ... bought a case and a dbrand skin makes it look even more sickening .... oh yessssss...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has quality speed and accessibility. Once you get past the learning curve of the impressive technology its a awesome handheld laptop wirh xbox interface. I use it docked every day and have 0 issues with the quality once you set up a good balance to the system. Love the machine. Is exactly what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device having alot of fun & I recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech of 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the greatest purchase I made for 2025. The framerates are amazing on this device and it's an Xbox. I use the device everyday and as my first PC device for gaming, It's realy making me want to stop using console and go full PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After 3 weeks of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still has some minor bugs, but they are constantly working on updates so it will run smooth. For being of this size it is really light and ergonomic, it has some really loud speakers. Overall I'm really enjoying it and i know with time and updates will just get better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus xbox ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, I wasn’t really into handhelds but I do love Xbox and since this is an Xbox branded product I had to get it and ever since I got it I been in love with it playing it everyday and every game I play looks so good. 100 % recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld manufacturing defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld was really impressed with it but mine happened to have a GPU artifacting issue after one month so I sent it in through Best Buy repair under 1 year manufacturer warranty and they ordered a new motherboard and replaced it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld to play all my PC games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent windows handheld. I was able to play my selection of games across Steam, Epic store, Game Pass, and battle.net applications. Some games took tinkering to play well, but so comes the experience with PC gaming. No regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mobile Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Awesome! I'm an older gamer & use it to play all the indie titles that I want to play but refuse to play on my overkill PC. Very comfortable in the hand and has a decent battery life.

    I would recommend this to a friend