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$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1439 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,439 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system. A little too expensive but is worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine . Clumsy Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off. the tech is amazing. The feel is awesome and fits nicely in my hands. the only issues i have were with the software. One example was having 3 copies of one game running in the background and not being able to close them easily. Hoping they make the experience way much better later on than where it currently is. To add, i didn't feel much difference from my Z1E in the games that i play. That said i decided to return the unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus ally x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have been able to play my Xbox library of games as well as my pc steam library. Everything runs something and graphics quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful just wish it was bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beast was playing bf6 at 130 fps and can play pretty much anything just wish it had a oled screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double check you can play what you want

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would use this more and be able to play on my Xbox games but found out you can only download things locally on specific games depending on which version of game pass you have you can stream your games so I’ll be very careful if you’re buying it just for the Xbox on what game you wanna play no issues using Steam on it though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, I am enjoying PC Gamepass. I cant wait till all xbox games are available.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable device to play your Xbox one game PC with AI technology

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox....ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool device, runs fairly well. Main issues are that it is still viewed as a portable xbox, when it is not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Xbox Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. I have so much fun playing games on Steam and Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bout time Xbox had a handheld game device! The ability to play pc and steam games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in very timely and in the best quality as if it was off the shelf. Process was quick and easy through the app along every step. It works amazingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible piece of tech for travel and home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pieces of new tech I have purchased in a while. I use it predominately docked w/ a BT xbox controller and consistently achieve 70-80 FPS playing AAA games (primarily Arc Raiders at present). Incredibly impressed with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rog xbox ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it surprisingly powerful and battery life is resonable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but it is a beast! Super fast boot time! Screen looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox exceeded my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it, early Christmas gift before deploys.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Not Worth the Price for the Gaming Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the Xbox Ally ROG, especially considering the high price. While the device itself looks well built, the overall gaming experience did not meet my expectations. Many of the games did not run or look as well as I expected for a device in this price range, and the performance felt inconsistent. For the cost, I expected smoother gameplay and better optimization. Instead, I found myself adjusting settings often just to get acceptable performance, which took away from the enjoyment. There are other gaming options available at a similar or lower price that offer better game quality and value. Overall, I would not recommend this product unless major improvements are made to performance and game optimization.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AngelR,

      Thank you for sharing your experience with the ROG Xbox Ally X. We sincerely apologize that the gaming performance did not meet your expectations, especially at this price point. We understand how frustrating it can be to continually adjust settings instead of enjoying smooth gameplay. We appreciate your feedback and will ensure it is passed along to our product team for review.

      To help enhance your gaming experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034406-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how great this is on battery life. Plays every game perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied player!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet, this game is truly amazing!!! I would suggest getting it to any gamer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its worth the money I played it everyday I highly recommend everyone to go to Best Buy and buy one !!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how comfortable it is and how well the Xbox app Is integrated! The best handheld to date

    I would recommend this to a friend