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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1439 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,439 reviews
  • Rated 4 out of 5 stars

    Solid A- imo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this handheld. feels great the battery life is great and I havent had too many issues. I do not understand why this needs copilot and microsoft office demos pre installed on it. there was a good 45 mins of removing microsoft junk from the device but after that it was good I would recommend the debrand tempered glass (because dust looks like scratches on it)and kill switch case becasue its a great case and has a kick stand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great system i love it its amazing, plays everthing including wow

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this after spending some time with it. $1000 for a 7” screen and loud face buttons is unacceptable. Ergonomics are good but the device is still pretty heavy. The software is buggy but this should get ironed out over time. This device should be priced closer to $700 based on the current features and hardware. Also, please do not expect this to perform like an Xbox. This is a PC.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PhillipG,

      Thank you for taking the time to share your experience with the ROG Xbox Ally X. We’re sorry to hear that the device did not meet your expectations in terms of value, performance, and overall user experience. We understand how important it is for a product to deliver on both functionality and comfort, especially at a premium price point.

      Your feedback regarding pricing, hardware design, software performance, and user expectations is greatly appreciated and will be shared with our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My rog ally x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product, awesome excellent performance!. Very powerful hand game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox rog. I was deciding between this and a switch 2. I can play almost any game. I use it on breaks at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    RayJ’s ROG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture…good battery life and an absolute pleasure to hold and play!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Comfortable grips as well as the streamlined OS makes it simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device especially when you know how to use it for everything that it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Rog alley X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeds my expectations for this product. Definitely recommend checking it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ally X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this console. However when we try to log on it sometimes gives off a warning status without any other information so a hard reset is needed. Shouldn't have to do that for a brand new console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great handheld I had a bit of a problem a couple days after but finally got it fixed works great now

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable pc! A bit expensive though. Will keep getting better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is phenomenal! Worth every dollar! Play it almost every day at work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox AllyX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for exactly what I bought it for. To me it’s worth the sticker price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great design plays games with no issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Slick design and great grips. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything I’ve thrown at it with ease and i love the economics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply amazing! I love it! It has great performance and runs very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything u hit it with, great play games from console but in your hands great experience!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works fast. Best handheld I have ever used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To qoute the great rick grimes " it is everything"

    I would recommend this to a friend