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$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1439 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,439 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After optimization runs smooth. Plays AAA titles very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device! Comfortable and a good size.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there are lots of options to play games and many may prefer other pc devices or consoles but this one makes me happy with the comfort of the handles and the buttons. I think the screen size is fine. I also own 8 inch display devices and think people are making too big a deal over screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming handheld

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PC handheld since it's actually a PC, it handles steam, battle.net, epic, and xbox PC games and anything else working on PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for its release for a while. This didn’t disappoint. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox eog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H e l l o t h i s i s a m a z i n g. B u y i t. T hanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes better than original but if you already have one wait if not worth it can play bf6 on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming handheld, works perfectly and easy to set it up, great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs amazing it’s a great product I will definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good experience while it lasted - motherboard fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this device since the motherboard failed after only about 3 weeks of light usage. The ergonomics are great and I was thoroughly enjoying the performance. I will say that BestBuy was great in helping me return this even though I was only a few days outside of the return window. Will consider getting another once they are readily available.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jorge,

      Thank you for sharing your experience with the ROG Xbox Ally X. We sincerely apologize for the inconvenience caused by the motherboard failure after only a few weeks of light use. We’re glad to hear BestBuy was able to assist with your return, and we appreciate your positive comments about the device’s performance and design. Your feedback is important and will be shared with our product team to help improve future models.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mini portable PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it is everything that I was hoping for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, works well, no scratches or dents

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fits perfectly in your hand and is awesome for playing games on the couch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Ally X handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld is easy 2 grip and comfortable to play on for hours. Loading times and responses are quick. It would be cool if they made a LED version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best. all of my games can easily played on this device . i have now 3 in 1 . a pc , console and handheld device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device but still no match for a House Fire.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pc handheld and I absolutely loved it not that I had anything to compare it to. Unfortunately I had a house fire and lost it due to smoke damage, though it did turn on after about a min youb could really smell the soot, so who knows how long it would've lasted also wasn't going to deal with that smell. So I broght it on to exchange it and of course its back order and now have to wait till Dec 12th to get my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun on the go. Yea it’s a bit pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a lot more then I realized it did and is way more fun as well a must have

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pc handheld and I love it using it for travel has been amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Ally Z1E. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some knowledge to setup correctly and use. While it is not plug and play right out of the box, there are many guides and videos online to help. Son mentioned that it was the best gift he has ever received. Pricey worth it.

    I would recommend this to a friend