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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1440 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,440 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very welcoming upgrade from the first ally they released

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT, TOP NOTCH HANDHELD GAMING DEVICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HANDHELD DEVICE HANDS DOWN. THE ERGONOMICS IS SIMPLY PERFECT, VERY COMFORTABLE EVEN FOR LONG USE. XBOX WORKS WITH NO PROBLEM AT ALL. ONE THING THOUGH IS FOR THIS PRICE, ASUS AND XBOX SHOULD HAVE INCREASED THE SCREEN SIZE, MAKE IT AT LEAST 2GB OF STORAGE AND/ OR HAVE THE OLED DISPLAY INSTEAD. OVERALL I AM SATISFIED WITH THE UNIT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Xbox X is powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful device. Really awesome. The best investment I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, super responsive, great for gaming anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat difficult to fully set up, but other than that it’s a great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld plays pretty much everything I want no issues. Wish it had more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld can play several games from xbox and steam. Can be a littledifficult to navigate through the different menus but overall a great handheld gameing device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it really different than the first one ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool , nothing significantly different from the first one to be honest . It allows you to play an Xbox version but most of it isn’t as compatible in that version .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want one now lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves it I got it for him for Christmas. He opened it with the biggest smile on his face. It took a little while to set up that was the only downside. But that’s the only thing he plays with currently

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Encantado

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like, encantado de pertenecer a la familia the Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally exactly what I wanted! A all in one (PC, Xbox, PS and steam) accessible all in one place. You pay a steep price but for the convenience of not having to switch consoles to play certain games, this is perfect! It feels so comfortable in your hands as if your playing with a controller! No fatigue you get from other handhelds like the switch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not really touched my pc or xbox since release.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Xbox Rog Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best possible handheld for gamers on the go 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ROG Ally C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Handheld is an awesome console to play everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device fast great graphics. Rather use my handheld vs. My pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox rog ally x is the Best Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly runs all my steam and xbox games np

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent Device Held Back By the Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent machine that is held back by the screen. Seriously Asus, why are you using the same 7" screen for YEARS now?! Also, only has 24GB of memory when others have 32GB. Outside of the memory and screen issues, I found the device amazing, BUT could not live with the screen.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chris,

      Thank you for sharing your experience with the ROG Xbox Ally X. We sincerely apologize that the screen size and memory capacity did not meet your expectations. We understand how important display quality and system specifications are to the overall user experience. Your feedback is valuable and will be passed along to our product team for review as we continue working to improve design.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the best so go best performance for a handheld

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rog ally x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve bought in a long time. I love how it’s so portable and it runs very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes my gaming experience easy and more enjoyable

    I would recommend this to a friend