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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1440 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,440 reviews
  • Rated 5 out of 5 stars

    Convenient, compact, great for on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portability of it when im on the road for work! No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was very easy to set up, most things play well on it. Weight and grip were much better than I expected as well. Would definitely recomend to anyone looking for a mobile device that packs a good punch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUSXboxRogAllyX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic hardware! Software is still a little buggy or else i would have given a 5 star review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog alley xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, can remote play your Xbox if you have a good Internet connection. Basically a handheld laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AllyXisAWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing, running RE9 smoothly, who needs a gaming computer when you can take this anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Rog ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit expensive but definitely worth it if you like to game on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feel really good and feels good to hold in your hand for a multi-hour session

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming Dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this often when family is watchi g tv and i dont want to go to orher room to play games. Loads super fast and ez to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast i really enjoy the device and easy to get.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HAND HELD EVERRRR. Both pc games and Xbox all at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for downtime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play steam and Xbox titles and even stream from my Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ok handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this handheld for month. Performance was good. But screen wasnt. Very disappointed that asus went with same LCD screen as last gen and only went with 7in. Decided to return it go with the legion go 2. Definitely getting better performance, bigger screen and its OLED.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Scott S,

      Thank you for sharing your experience with the ROG Xbox Ally X. We apologize that the display did not meet your expectations and led to your decision to return the device. Your feedback regarding the screen size and panel type is very valuable, and we will ensure it is passed along to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoy being able to use it as a gaming console as well as a mini computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't received my product yet but it should be here by the end of the week fingers crossed. I've waited a whole month. I knew it would be this long Best Buy did tell me they are on backorder. I'm hoping it loves up to the hype

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing ROCKS at gaming on the go at home or anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost there Xbox....Almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what I have wanted for awhile the only critisizm I have deals with the abilities to swap between games easy and the actual lack of handheld ready titles. It makes it hard to really enjoy this when you are limited at the moment to what you can even play without having to go through hurdles to get controls configured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this gaming device . Great graphics and sound. The battery life could be better .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it… exactly what was needed to replace my sons PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ally x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fun for hours wpuld recommend to someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Login this device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I’ve ever made this is a good device still trying to find out how to use it besides just gaming because man has a lot of things features. I got this instead of an Xbox and it sure worth it

    I would recommend this to a friend