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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1442 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,442 reviews
  • Rated 5 out of 5 stars

    Login this device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I’ve ever made this is a good device still trying to find out how to use it besides just gaming because man has a lot of things features. I got this instead of an Xbox and it sure worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rpg machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits everything I wanted battery life could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam is a blast for the first time tho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just don't like that Xbox cloud gaming Plays better on an android phone also find it a little strange docking it with 100 watt charger for some reason it's better in handheld playing like that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent portable gaming PC. HOWEVER, it is not a great Xbox. The Xbox full screen experience is clunky and there’s quite a bit of glitches. Also, not all games are optimized— for example, I couldn’t play Halo Infinite. Something was off about it and I couldn’t figure it out. The Steam version ran much better but still wasn't quite like the console version. It definitely requires tweaking it. But if you’re into PCs then I highly recommend it because you’ll be used to all the tweaking you have to do in order to play games properly. Also, the controlls and ergonomics feel fantastic. I recommend it if you want a great handheld gaming PC, but don’t expect this to be a seamless Xbox console experience.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andres,

      Thank you for sharing your detailed experience with the ROG Xbox Ally X. We sincerely apologize for the inconvenience you have encountered with the Xbox full‑screen interface, glitches, and game optimization issues. Your feedback is very valuable to us, and we will ensure that it is passed along to our product team for further review.

      To help improve your gaming experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510031066-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Rated 5 out of 5 stars

    I enjoy the experience very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use constantly as a mini pc while still having my xbox connections

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome handheld, main reason for 4 star is the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all the pc games I have wanted to play and the speed is impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good portable game console best in the game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product……………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine, but not an xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite an xbox. More of a pc. Dont believe Microsoft perfected the interface just yet. Maybe down the road itll be perfect. Still have some bugs and def a bit of a learning curve. So becareful getting thia for children unless you or they are good with computers. But other than that its definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it Kept him entertained during my long delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pc probably one of the best hand-held gamin pc ive had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice addition to my gaming setup. It’s like having two in one you can PC on this and then switch to Xbox for gaming. The only draw back has been some of my games aren’t listed in the cloud gaming, however you can still play them but seem sluggish at time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty dope i use it to play games and its pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who enjoys handheld gaming this was a welcomed addition to my handheld library. The fact that i can run triple A games with this device and it looks amazing, with zero issues is only somrthing my inner child WISHED for. 10/10 would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better after installing Bazzite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is a monster, but using Windows in a handheld is still a pain. screen could be bigger and better too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Has been amazing at what it does. Easily the best handheld out right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the system so far, really strong and nice playing my games on. A bit pricey but I like the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was fun to play on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died out pretty fast but I did enjoy everything else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox game identification

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox needs to improve the identification of games that can be played on the mobile device

    I would recommend this to a friend