Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Not a handheld XBOX by any stretch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a handheld PC. It’s not an XBOX. It plays SOME PC versions of XBOX games. And some play real well. When it all comes down to it, I don’t have the patience to work with a PC just so I can play games. Requires several different accounts just to play a library of games. It’s cumbersome to tweak settings, unless you are already used to that sort of thing. I wanted to give one Star, but that’s because I wanted a portable Xbox experience. It’s an incredible machine. But the real question is “Is this truly what you are looking for?” Because that answer for me was “No”. I do have a Switch 2, and I can say that I am more grateful now to have such a portable and user friendly device.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gameless,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510031066-0001) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
I love this thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. Runs everything my PC can. The screen looks great, the sound system is exceptional, and it has a comfortable grip. Highly recommend if you game on the go!
I would recommend this to a friendIf it was $700 I'd rate it a 5. $1k for 900P gamin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen is still too small. The performance improvements seem almost irrelevant. Still 900P gaming on Low settings. It actually made me invest in my pc and just game there. Price point overall too high for what you get. Feels like a 1.3 Upgrade vs 2.0
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shira,
Thank you for sharing your experience with the ROG Xbox Ally X. We regret to hear that the screen size and performance improvements did not meet your expectations, and we understand your concerns regarding the overall value and upgrade experience. We sincerely apologize for any disappointment this has caused.
Your feedback regarding display size, performance, and pricing is very important to us. Please be assured that we will forward your comments to our product development team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
AMAZING
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest thing I have ever bought. I love all the different games you can play on this thing.
I would recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Haters will hate but it’sa solid device for casual gamers.
I would recommend this to a friend- Pros mentioned:Screen quality
Should have been better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but for $1000- the software is not yet polished and the screen is small with a large bezel. I expected a bit more coming from the rog ally but it was not a very big improvement. The grip was nice and the sound was great.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Goretex,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2510034235-0010] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Perfect handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product worth every penny. Gamepass, steam. have not had a problem playing battlefield 6 or any big title games so far great performance for a handheld. This product is way better than the steam deck oled which i have as well
I would recommend this to a friendnot an oled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it feel better then the original ally but wile the screen is not bad I realy have been getting spoiled by oleds and would have preferred one
I would recommend this to a friendJohnnys review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to figure out if you aren’t used to pc’s. I will say there are things that still need to be figured out it gets hung up on updates and will sometimes not want to turn back on when it restarts.
I would recommend this to a friendThis IS an Xbox! Play it anywhere!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This IS an Xbox. Most games today are Play anywhere. This plays every play anywhere game. Indiana Jone? Play anywhere. 007 First Light? Play anywhere. How is this not an Xbox? 10/10
I would recommend this to a friendAmazing Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s more than what I expected. I am extremely pleased with this purchase.
I would recommend this to a friendGift for my husband
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an awesome device. My husband is in awe of all the features it has.
I would recommend this to a friendXbox ally definitely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the rog xbox ally x for my wife, we dont rlly have room for a gaming pc like i wanted but also we have issues playing at the ssme time this device have solved all the issues ehile also allowing me to start my steam library
I would recommend this to a friendSooo worth the wait!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My online order was cancelled so I had to come into the store. They were super nice and helpful. And had me in and out wile fixing my problems in under 30 min. One of my best experiences at Best Buy!
I would recommend this to a friendNone ya
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a minute for it to get here very nice hand grip design for nice handheld experience.
I would recommend this to a friendXbox rog ally x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This technology has evolved throughout time and it’s been so easy to pop into a game or even a web site switch over. The grip is amazing, there is some lag to the right joystick but other than that great device.
I would recommend this to a friendGood overall!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this console and hasn't put it down since we got it. Only thing is you can only put one account on the device so it makes it harder when I want to use it. My husband said the graphics aren't the best, but what can you expect from a handheld console!
I would recommend this to a friendNot for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful but not powerful enough for good graphics, Full HD screen (I would prefer AMOLED), expensive, I'd rather have a console or a desktop PC.
No, I would not recommend this to a friendI loved it but I returned it for a Legion go 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it was great but I just couldn't pass up the extra Ram and screen size of the Legion go to.
I would recommend this to a friendGood to go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. The unit is super comfortable in the hands. I haven't had any issues thus far.
I would recommend this to a friend