Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Good to go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. The unit is super comfortable in the hands. I haven't had any issues thus far.
I would recommend this to a friendBrought me back to gaming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs a lot of games that I enjoy especially some triple AAA that recently came out. Best purchase I ever made so far.
I would recommend this to a friendASUS XBOX ALLY X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Fast chip able to play AAA titles with no problem.
I would recommend this to a friendCool Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool console! I like how you can use it as a desktop with access to the windows 11 or as a gaming console.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy i have ever made. Only at Best buy! I recommend.
I would recommend this to a friendGreat gaming system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is larger than I expected! The speakers are also pretty loud. The only thing is I had to reconfigure the controls.
I would recommend this to a friendOpen Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is Good, bought an open box perfectly new no problems.
I would recommend this to a friendGift to kaleb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it is fun and easy to play highly recommend
I would recommend this to a friendRog xbox ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think i got a bad one. Don’t get me wrong i enjoyed it! But it only lasted at week before it just stopped turning back on.
I would recommend this to a friendBest Handheld out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hand held device. Had the pleasure of trying that out from a buddy and the smoothness and sharpness of this thing is second to none
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device is comfortable not to heavy love the grips. I chose this over legion go 2 would rather have more portable comfortable device and will purchase a portable gaming monitor for more intense gaming on the go.
I would recommend this to a friendRog the goat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device really strong and can handle heavy games
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device. Can play arc raiders 90 ps no problem
I would recommend this to a friendRight grip creaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great device. Plays aaa titles well once you adjust settings. New grips are awesome and feel comfortable in your hands. Only 4 stars because my right grips plastic creaks and squeaks while using. Not bad just an annoyance on a $1000 machine.
I would recommend this to a friendTHIS IS NOT AN XBOX. (But it’s a good handheld PC)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, this is NOT an Xbox so don’t expect it to be one. Second of all, this is not a console therefore, not the most user friendly device. Windows holds back its true potential (I installed bazzite, a Linux distro) and I immediately noticed a 10-20% jump in performance and bazzite has a very user friendly interface (similar to Steam decks operating system). Its ergonomics are the best out of any handheld I’ve used (yes even the steam decks) and Xbox full screen experience isn’t terrible although it’s half-baked. I do plan on returning this at some point but if you want a good Pc handheld, this isn’t a bad choice. If you want a console-like experience, DO NOT BUY THE XBOX ALLY X
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your detailed experience with the ROG Xbox Ally X. We’re sorry to hear that the device did not align with your expectations for a console-like experience. We understand that ease of use, performance, and software optimization are critical factors in choosing a handheld gaming device.
Your feedback regarding the operating system, performance improvements with alternative software, ergonomics, and overall user experience is greatly appreciated and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Unopened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I actually haven't opened it as of yet but based on the box I would say I am unimpressed with the lame box , after all the price tag is crazy they could of at least put it in a cool box. The Idea of what it is supposed to be though is awesome
I would recommend this to a friendHighest Performance handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best you can get among all the handhelds
I would recommend this to a friendWorth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is by far the best handheld I’ve ever used, I use it for everything now! I can dock it to my monitor just like a pc, but still use it on roadtrips to play any game I want
I would recommend this to a friendI love this device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing transaction got in and out fast
I would recommend this to a friendMy humble opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my personal opinion, it still has a couple of things to improve. It froze three times, and once it just locked up for a few seconds before I could continue using it. We also have to wait for them to make all the games "play anywhere", but without a doubt, this is the future; they're heading in the right direction.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear NelsonC,
We truly value your feedback on this matter, and it will be directly shared with our product development teams for continuous improvements to the product line. To help address your concerns and ensure optimal performance, please ensure you've completed all pending updates for both Armoury Crate and Windows Updates. Should you continue to experience issues after these steps, please don't hesitate to contact me directly at customerloyalty@asus.com. I am here to provide dedicated support and work towards a resolution. Kindly include a link to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support