Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Best handheld in my personal opinion!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much enjoy how fast the software components of device work! Coming from a console only player the xbox integration with asus really made it easy for the transition over to handheld pc gaming.
I would recommend this to a friendAmazing! Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and a very nice size. A little pricey but my husband is obsessed with this item!
I would recommend this to a friendDominant handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super solid runs demanding games and continues to prove dominant in the handheld computer category
I would recommend this to a friendMy husband loves it! Can't put it down!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband for early Christmas and it came the next day(so fast!) And he has been enamored with it since it came and tells me constantly how much he loves it. He said it is powerful.
I would recommend this to a friendGreat Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I am still learning the system, but it's easy to use right out the gate. I am new to handheld gaming, so learning as I go.
I would recommend this to a friendGreat modern handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ergonomics in a handheld and runs some modern games pretty weel.
I would recommend this to a friendA Merry Christmas for my son.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a Christmas gift for my son. He loves it.It was better to upgrade to the larger capacity for the price.
I would recommend this to a friendXbox ally x
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good handheld I would definitely recommend to buy it
I would recommend this to a friend- Pros mentioned:Overall performance
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can tell casing shell is kinda cheap since some edges creak upon slight pressure. While the performance is pretty competitive for a handheld pc, this device should have been 600$ at most.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JonathanM,
Thank you for sharing your experience with the ROG Xbox Ally X. We're pleased to hear that the device delivers competitive performance for a handheld PC. We regret that the casing quality did not meet your expectations, particularly the creaking edges under light pressure. We also acknowledge your concerns regarding pricing. Your feedback is appreciated and will be passed to our product team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t expect an Xbox it’s not but as handheld PC it’s amazing.
I would recommend this to a friendThank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Exactly what I was hoping for. Easily accessible,easy to handle, and don’t have to be a computer expert. Ordering from Best Buy is my go to. Always delivered on time and secure.
I would recommend this to a friendHandheld xbox i'm in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its more then i expected, i cant believe how much power this has. Only negative is the price. Besided that i love it! If you can afford the steep price i recommend it!
I would recommend this to a friendGood Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rog has an amazing screen, good battery life, and amazing graphics for a tiny handheld console.
I would recommend this to a friendWorks well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well, controller is very comfortable just like an xbox controller.
I would recommend this to a friendBest portable game I ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is compatible with Windows. I can or use as a computer. They could have used a better chip for graphics. Although there are updates that are available that are improving functions.
I would recommend this to a friendSoftware is great.. hardware is not
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about the software however the hardware is just horrendous. Everything about my Rog Xbox has had an issue. To my thumbsticks scratching when i move them to the triggers getting stuck when i press them not to mention the buttons getting stuck at some points. I love Xbox and I love ROG and this truly has potential but the actual hardware in the controler has got to be resolved.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnthonyC,
Thank you for sharing your experience with the ROG Xbox Ally X. We are sorry to hear about the hardware issues you have encountered with the thumbsticks, triggers, and buttons, and we apologize for the inconvenience caused.
To further investigate and resolve this matter, we kindly recommend contacting our ASUS Support team directly at https://www.asus.com/us/support/callus/. Our team will provide detailed assistance and guide you through the next steps.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2510031066-0039" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like that a controller is on the device, I have no complaints
I would recommend this to a friendGo get it !!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. It helps me when I get bored, and everyone else loves it too .I would definitely recommend.
I would recommend this to a friendBest Buy/Progressive leasing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love progressive leasing....been withbthem for y3ars now and i know it wont stop. I didnt know best buy did progressive leasing...if i was to win the 400 its going right back to the store.
I would recommend this to a friendAmazing device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sevice has been awesome so far, it has helped with my boredom of recovering from surgery lying on my stomach all day since that is all i am able to physically do currently.
I would recommend this to a friend