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$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1443 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,443 reviews
  • Rated 4 out of 5 stars

    Great ergonomics, small screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ergonomics of this, Ive had no issues with the new full screen experience. I di wish it was an 8 in screen. Also thunk they should've kept the menu buttons in the same spot from the og ally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good didn’t open it until yesterday it was a Christmas gift but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for new handheld players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen not as great as expected vs the other new gen competing handhelds but it’s overall great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly and helpful. Helped me with my Best Buy credit card! Even if my wished product wasn’t available in-store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, nice feel, smooth operations. AAA titles are a dream on this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox ally x is really cool and i can play both xbox and pc games but the one thing that disappointed me was that i cant play my full xbox library

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the ergonomics for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much power in a handheld. Can run AAA games at 60+ FPS and honestly the ergonomics alone beats every other pc handheld out there on the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Handheld PC. Not an Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just so everyone is on the same page, this is not an Xbox. It is a handheld PC with some Xbox features. If you can accept that, you'll love this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there are some kinks to be worked out. Not user friendly. Not a pick up and play like the switch or other handhelds but once you get it it’s good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great perfromance and battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really play on handhelds, but this one is very user friendly. I really like how easy it is to switch between xbox cloud gaming and Steam games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brutal Rating for a Reason!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS had the perfect opportunity to make this one of the best units out there: What's Missing: OLED Screen 32GB DDR5 Real Product Stand Reasoning: Once you experience an OLED screen, it is really hard to want anything else. The darker blacks with richer colors that just seem at home on a 4-digit price range console. 24gb of system memory is an insult for a product in the 4-digit price range. 32GB would have been a good balance of 16gb for the GPU and 16gb for the system. ASUS either as a joke or just trying to fill the box, put a cardboard handheld stand to prop up your $1000+ device. Either don't insult anyone by including this, or put a proper one in the box. What's good: The feel of an XBOX controller, either you love it or hate it. For me, I like the XBOX controller feel. The unit feels solid in your hands, especially for those long-haul games. The placement of both USB-C ports at the top is great since most bottom-facing ones get in the way when you are putting it down. A fingerprint scanner that actually works well with this setup. It is in the power button and didn't have any issues reading my fingerprint every time. The size, this is probably one of the best-sized handhelds, along with the Steam Deck. It is not so big and heavy like the Lenovo Legion Go. Along with the size, the weight is reasonable, and I didn't feel tired holding it for extended periods of time. What's bad: No backlit buttons. For someone who comes from Switch, PS Portal, and this, we all know the button assignments are different. This is where muscle memory starts to fade until it kicks in. The RGB rings around the joysticks are too bright and further diminish the visibility of the other buttons. Button placement for the XBOX, Options, Co-Pilot, etc are too close together. I found myself pressing the wrong button in an intense boss battle, only to lose. Experienced some screen tearing and lag on Frontier Hunters, which is not a very demanding game. Mostly attribute this to memory allocation... Too many updates from Armor Crate... ASUS has way too many issues, from the looks of always pushing updates on a daily basis. The plastic casing feels cheaply made. Does not have that "I paid over a thousand dollars" feel to it. Even the Nintendo Switch has a better plastic feel.... Final thought: If you are in the ROG camp, no review will persuade you one way or the other.. If you just want a good handheld that might last more than 6 months, this will work. There are a ton of generic ones on the market too, but I can't trust them. If you can get your hands on another brand, consider it... but if size is one of your needs, this should be fine. The average user will not notice or might not care about the things I listed here.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AndrewMD,

      We regret that your ROG Ally experience has resulted in a 1-star review. We understand this indicates significant dissatisfaction, and we are committed to addressing your concerns. To help us diagnose and resolve the problems you're facing, please provide specific details about the issues with your Ally. My priority is to work with you to find effective solutions, and I will also ensure your feedback is thoroughly reviewed by our product development teams. Please contact me at customerloyalty@asus.com at your earliest convenience. Be sure to include a link to this post for easy reference, and I will provide dedicated support.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my rog xbox ally x . I know it’s not a console but it fits what I need it to do . Great economics and Gand play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to tweak settings for games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for running newer AAA games after tweaking settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A small inprovement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basically an ally x with much better grips and slightly better os experience. Z2 extreme is not a big step up from z1 extreme so if you want more powet buy msi 8ai

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox full screen experience works great. I rarely have to deal with Windows at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Xmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a gamer hoping he enjoys his Xmas gift. Only concern is the change in return policy. This is a Christmas gift but cannot be returned after Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the capabilities of yhe machine. I love that i can play xbox titles and steam on this device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!!! Highly recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the ROG Ally Extreme and this thing blows it out of the water. Best thing is my hands don’t hurt or ache cause it’s so comfortable!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rok Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Only knock, needed a 100W charger purchased separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was expecting and more! The color range is outta this world!!

    I would recommend this to a friend