Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Fantastic handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed the rog ally x and the ergonomics of this device has made the experience so much better. If you can afford one, buy it
I would recommend this to a friendROG Xbox Ally X Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System is great. It is not An Xbox. To play your Xbox games, you must stream them through the cloud. Better have good internet.
I would recommend this to a friendPowerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing to have this much power in a handheld. Still in beta it feels from a UI perspective, but I know its only going to get better.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.last minute purchase arrived in plenty of time for Christmas!
I would recommend this to a friendit’s cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first handheld and have no regrets. The comfort and speakers are excellent. The WFE still needs some updates but it functions.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, secure, and gives a strong premium first impression.
I would recommend this to a friendHappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product and professional service of delivery !!
I would recommend this to a friendThe best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the price made me hesitate to buy it, but now that I have it, I've really enjoyed gaming sessions with it.
I would recommend this to a friendXbox Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handheld feels good in the hands battery wise It could be better but is ok
I would recommend this to a friendToo bad it’s not an Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving it four stars because an Xbox handheld doesn’t actually play Xbox games, yes cloud gaming but this device should just BE an Xbox, and Steam PC
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came a day early great customer service going to make a great Christmas gift
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love The Fact That I Can Access So Many Store Fronts On 1 Device!
I would recommend this to a friendXbox handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for hubby and he absolutely love it but was hesitant to play till he got a case for it.
I would recommend this to a friendRecomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent quality and confort. Playing KCD maxed out. 10/10
I would recommend this to a friendWorthy upgrade from base steam deck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics are best of the best. Face buttons are a little too clicky. Overall super happy with purchase.
I would recommend this to a friendBest Xmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived in a timely fashion for Christmas. It's amazing!
I would recommend this to a friend- Pros mentioned:Screen quality
Not good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had way higher hopes for this. I have to restart the system quite a bit because it freezes and wont let me back out. The 1TB isn't anything for games because of how big the system takes in itself. I will say, the screen and sound system is very good though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KaycieM,
Thank you for sharing your experience with the ROG Xbox Ally X. We are glad to hear that you are satisfied with the screen and sound quality. However, we sincerely apologize for the freezing issues and the storage concerns you encountered.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034406-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
Xbox ally rog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service ever thank you best buy ... Have wonderful holiday this year.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my rog xbox ally x. Little more to get use to operating system than my steam deck oled.
I would recommend this to a friendNot the best but definitely not bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is some delay when using the buttons to navigate the UI when one is not trying to use the touch screen. Aside from that, it works as intended.
I would recommend this to a friend