Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Handheld pc. 1 month in and all the buttons and joysticks work great still. WIsh it had 32GB of ram and 2Tb SSD though
I would recommend this to a friendAlly Xbox X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for over 2 months and it has been great
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Happy with the quality of the product
I would recommend this to a friendGood Hardware -- Not Ready for Launch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited for the ROG Xbox Ally X -- pre-ordered the first hour I was able to do so. When I received mine the day of release, it was excellent -- slight to major improvements to the Ally X and with the increased power and ergonomics was completely worth the upgrade. Except...the right trigger was sticking and this got progressively worse over the first few days I owned it. Given I still had a return window, I returned to Best Buy and immediately ordered another one, writing the experience off to early production issues. I then waited until mid-November for my replacement to arrive. When I went to the store to pick it up, the unit they gave me didn't have the original plastic seal, but instead a sleeve stuck to the box with a number of haphazard ASUS stickers. If it was a new unit, it certainly didn't look it. I immediately refused it on sight. For a $1k priced premium item, this should not have been my experience, twice over. I own most every handheld out there, from the Steam Deck and SD OLED, Ally X, Legion Go S and the new Legion Go 2, which arrived with no issue a week ago. I'll have to stick with those for now and seriously think about whether I'd consider another product in the Ally line.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DK1Jersey,
Thank you for taking the time to share your detailed experience with the ROG Xbox Ally X. We sincerely apologize for the issues you encountered, including the trigger malfunction on your initial unit and the concerns regarding the packaging of your replacement. We understand the disappointment of experiencing these challenges with a premium product of this value.
Your feedback is extremely valuable, and we will ensure that your comments are passed along to the appropriate teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034406-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Xbox ally x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new xbox os isnt bad just felt laggy and slow to me sometimes. It's definitely worth the price but I would install bazzite on it as soon as possible
I would recommend this to a friendBest Xbox experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. It’s fast, powerful, and comfortable on top of everything. Great battery life!
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind if hard to use at first more like a pc then a game system, but amazing
I would recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally able to play good war without needing a ps5
I would recommend this to a friendRoxy 7” Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday gift for our grandson. His comment “I love it.”
I would recommend this to a friendConsoola
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best portable console game pass include recommended
I would recommend this to a friendComputer not a Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for remote play I wish it was a handle Xbox tho but it’s ok
I would recommend this to a friendGreat device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an impressive device. If you have the extra money to buy it, it will live to the expectation
I would recommend this to a friendAwesome gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool very exciting gift for a loved one fingers crossed they live it
No, I would not recommend this to a friendbest 2025 handheld pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best handheld gaming pc currently, yes the7in screensize is meh but 8 ain't that when u have to pay 200$ extra.
I would recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile game system. Lots of great options for games and fits well in your hands.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fun gaming system. best one out! I like the way the gaming system feels in my hands. It’s very comfortable.
I would recommend this to a friendBest Handheld out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile device and feels great in the hands. Xbox full screen experience is a game changer!
I would recommend this to a friendMy Best Purchase of 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect device except for the fact that it isn't a OLED screen
I would recommend this to a friendFun and easy to play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and love this, I love having something handheld that I can move around the house with.
I would recommend this to a friendImpressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ergonomics and the cooling is greatly improved over previous generation.
I would recommend this to a friend