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$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1444 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,444 reviews
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic handheld gaming PC. I love what Asus and Xbox have done with the ergonomics. The battery life is fantastic, and the 7” screen is good for my use case. An Oled or slightly larger screen would be a good upgrade for future models, as long as they keep the same ergonomics because this thing feels FANTASTIC!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, after the updates it becomes exceptionally fast. Comfortable and the battery lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    The best Handheld PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, I play AAA games with no issues, and the cotrollers are to comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Xbox Ally X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s wonderful! Portability is great. Comfort is top notch with the new Xbox handles. Everything seems A+ so far with it. Battery is good so far and hopefully it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricey. But highly recommended.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price tag is hefty. I get it. BUT, if you can afford it, I highly recommend the ROG Xbox Ally X. Once I learned it, I love using it! I can play Xbox Game Pass games. AND you can play your console library via Remote Play. I can also play my Steam library.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great performance and looks, but a few quirks.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really like this handheld gaming device, but there are a few areas to improve. What's in the box: A USB-C charger, quick start guide and QR code, and the handheld itself. I do wish some sort of carry case would have come with, as out of the box you really don't want to just throw it in a backpack. You have to buy a third party case or protection to protect the screen and joysticks. Setup: Here is where my main concern is. It is marketed as an Xbox handheld. It most certainly is NOT an Xbox. It is a windows PC plain and simple. While it does run the fullscreen Xbox experience, it is windows. So, because of this setup is much more "intense" than just an Xbox console. When you first turn it on, you need to log into windows, your Microsoft account, then your xbox account, and any other account you can think of that would be related to gaming AND a windows computer. Setup took me around 30 minutes or so by the time I was able to launch a game. It's not the end of the world by any means, but it's a bit of misleading marketing with Xbox in the name. Lastly, updating the device isn't as simple as a console. You must update from: windows itself, windows store, and ROG update center. Again, easy to do, but not intuitive. Looks and feel: I really like the feel of the device. While it does have some weight to it, it is very well balanced and the joysticks and grips feel nice. The buttons are well laid out and easy to reach. There are dedicated buttons such as the Xbox button that will get you back to the Xbox full screen experience from wherever you are. There are RGB LED light rings around the joystick that are customizable. They can sync with comparable games, or you can adjust them as you see fit. They are a nice touch, without being over dramatic. Performance: The X is a true gaming handheld, it is powerful enough to run graphic intensive games, and the screen is crisp and clear. I had some issues with Forza Horizon sometimes freezing, but after a reboot it was fine. I realized that if you go into the Windows desktop, and go back to the games, the desktop is still running in the background using resources, and a reboot took care of it. Battery life is good, but not amazing. You can burn through it in less than 2 hours, but with the performance of the device and the size, it is an acceptable battery life for sure. Overall: I really like this handheld, but there are some quirks you need to get use to or at least be aware of when buying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mobile XBox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good love the product itself I’d definitely buy a protective case. It’s not that different from a regular XBox controller with the screen in the middle to get used to. I’d also also suggest a screen protector if you’re a passionate player.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gta 6 please

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this item, quit pricey but i think its still worth it. mainly want it 2 play gta 6 on the go...if it ever comes out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    asus rog xbox ally x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing handheld which I would say is one of the best overall along with competitor legion go 2. where the legion go 2 excels in its oled display and screen size, the rog xbox ally x excels in its ergonomics with its grips making it more comfortable to use on long gaming sessions and the xbox full screen is a cool implementation keeping you immersed in your games forgetting you’re using a windows device. improvements to the screen could be a game changer for its next release.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only handheld you need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what you want. Enough said buy the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome enjoying it ! Great purchase somewhat hard to figure out all the settings but great device over all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ally x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, runs everything I’ve thrown at it on ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my ally x I play it every change I get. Love how light weight it’s feels great in my hands and runs very fast for a handheld game system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas. Seemed to be impressed and excited to use it. Seemed like it had an easy set up. He was so excited to use it that he was impatient about it needing to be charged before he could set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system for on the road. Good for kids who play sports and travel a lot and you don’t have to bring the huge gaming system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned: Has its ups and downs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not an Xbox console is a handheld PC. What that ended up boiling down to: couldn't play the same season on this and my Xbox for new EA games. Worked on old games like madden 2025 via Xbox cloud gaming but that doesn’t exist for 2026. A lot of the games depend on cloud gaming which meant I was downloading a 20 year old game to play offline which I could do with a much less expensive handheld. Let me know when they deliver a cohesive user experience across Xbox console, handheld, cloud gaming, and offline mode.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BrianA,

      Thank you for sharing your experience with the ROG Xbox Ally X. We sincerely apologize for the difficulties you encountered with game compatibility and the lack of a cohesive experience when trying to play newer EA titles. We understand how important it is to have a consistent and reliable gaming experience, and we regret that these challenges led to you returning the device.

      Your feedback is very valuable, and we will ensure it is passed along to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to handhelds this is great and it just made me want legion go 2 I bought the case which was 70 bringing total to almost 1100 I’ll pay 300 more for better screen so I’m gonna return it. The device is awesome and if I didn’t have money I would keep this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog xbox x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing compares only flaw is they could of used a oled but thats nit picking. Top of the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roc Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome unit with computer features. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG XBOX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it! Like! Like! Like everything about this Handheld

    I would recommend this to a friend