Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Very fun handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in almost 2 weeks in advance where I could pick it up from my nearest best buy which was awesome. It's just a little glitchy at times and I think thats because not all games are configured to work perfectly on a handheld but overall it's an awesome handheld. The 1 less star has nothing to do with best buy's service. The pc itself is juuust not as perfect as I would like it but thats just me. Don't stop yourself from getting one! P.S. the pictures you see are with accessories I bought separately
I would recommend this to a friend- Pros mentioned:Overall performance
Rog Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excited about this device I love that I could play all these different titles with ease definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Selection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wait was well worth it im not a handheld gamer but this ASUS Ally X is amazing.
I would recommend this to a friend - Pros mentioned:Comfort
How you gonna compete with #1?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system! Sleek interface, comfortable feel! Excellent design!!
I would recommend this to a friend I LOVE MY XBOX ROG ALLY X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE THIS HANDHELD ! it does so much I can play my Xbox games , steam games , battle.net and if PlayStation games are on steam you can play those as well ! No Nintendo but honestly not really a lost lol and yes it is windows not that big of a deal.
I would recommend this to a friend- Pros mentioned:Portability
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld I’ve played so far and it’s easy to use!
I would recommend this to a friend - Cons mentioned:Software
Great hardware, painfully unstable software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware itself is light, comfortable, and ergonomic, and it feels great in the hands. Unfortunately, the software experience is extremely janky for a device at this price point. The controller portion of the device suddenly stopped working one day, which led to many hours of troubleshooting just to get basic functionality back. After finally restoring controller input, the joystick LEDs stopped working entirely and now only light up briefly at startup. The software stack feels fragile and poorly integrated. Multiple ASUS services, firmware tools, and Windows gaming features all fight for control, and when something breaks it’s very difficult to recover cleanly. For the price, this device should ship with far more refined, stable software that works seamlessly together. It should also have an OLED screen — the current display is fine, but not competitive at this cost. I wanted to love this device, but the instability seriously undermines what is otherwise solid hardware.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ValeriaLG,
Thank you for sharing your experience with the ROG Xbox Ally X. We are glad to hear that you found the hardware light, comfortable, and ergonomic. We sincerely apologize for the software and stability issues you encountered, including controller input failures and LED malfunctions. This is not the quality we aim to provide, and we regret the inconvenience caused.
To further investigate and resolve these issues, we recommend contacting our ASUS support team directly at https://www.asus.com/us/support/callus/. Our team can provide advanced diagnostics and assist you with troubleshooting or repair options if needed.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034406-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
THIS IS AN XBOX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Perfect upgrade from the original RoG Ally. Full Screen Experience has so much potential. It really makes the device feel like a console.
I would recommend this to a friend - Pros mentioned:Portability
Best handheld pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally love this if you are into gaming and having it on the go or wanting to use any where this is something i recommend.
I would recommend this to a friend - Pros mentioned:Portability
Best hand held
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally loved this. Its like a mini cpu but made specifically for xbox gaming, plus you can listen to music while you play. A must have if your a gamer.
I would recommend this to a friend - Pros mentioned:Overall performance
Ive been waiting for this and it didn’t disappoint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent game console. I had steam deck before but this is much faster and I do like the integration of all my gaming app and pc app in one
I would recommend this to a friend - Pros mentioned:Portability
Best gaming handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld. Easy set up takes a little bit so grab something to eat while set up. Very user-friendly definitely recommend.
I would recommend this to a friend - Pros mentioned:Comfort
Comfortable and Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confortable to Play on. Because of software improvements, it feels more smooth. The extra Ram also helps, it has 24GB versus the old 16.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this device so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast and good display. Can play so many games on steam. Just some AAA games the graphic quality is too blur and bad but still get fps 60+. Still love it!
I would recommend this to a friend - Pros mentioned:Portability
PC Travel Gaming Win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the option to sit anywhere and play my PC games. Any platform!
I would recommend this to a friend - Pros mentioned:Portability
Awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld beats having to boot up my pc and with a docking station makes it even better than my pc!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally x is awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally x is great everything i need and more all on this device
I would recommend this to a friend - Pros mentioned:Overall performance
Beasts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best device hands down u can do everything with this device
I would recommend this to a friend - Pros mentioned:Battery life
Enjoyed it more then I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i was hesitant at first because everyone says its best for trips but honestly i been enjoying it just at home and it lasts a while
I would recommend this to a friend - Pros mentioned:Overall performance
Best mobile console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been team xbox since the first xbox. I bought this and it doesnt dissappoint. I can play on the go anywhere where they have wifi.
I would recommend this to a friend