Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- |
- SKU:
- 6642253
Customer reviews
Rating 4.6 out of 5 stars with 1798 reviews
(1,798 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Controller4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It’s awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any game i threw at it, it performed phenomenally, this is a wonderful piece of hardware. It’s lightweight and feels great in my hands, why haven’t you got yours yet?
I would recommend this to a friendRated 5 out of 5 stars
Rog xbox ally x
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best console ever, i can take it anywhere and play anywhere.
I would recommend this to a friendRated 5 out of 5 stars
Love my Xbox Ally xbox x!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the excellent work of the product and professional customer support at the park and go sevice
I would recommend this to a friendRated 5 out of 5 stars
ROG Ally X is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a single complaint. Runs and plays amazingly and is extremely convenient!
I would recommend this to a friendRated 5 out of 5 stars
ROG Xbox Ally X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hand held i ever brought , I definitely recommend picking up.
I would recommend this to a friendRated 5 out of 5 stars
Thank you Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package was neat, employees were very helpful works amazing 100% should buy
I would recommend this to a friendRated 4 out of 5 stars
great device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this thing so far i just wish for the price i paid it at least came with a case or a better stand.
I would recommend this to a friendRated 5 out of 5 stars
Amazing performance and quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy! Really worth the hype and demand. What they’ve managed to do for a handheld from a technological standpoint is impressive. The ergonomics also feel great!
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best hand held. I’ve had so far. Speed is amazing can play all the games in my library. Cloud played too also cross play from my Xbox to my rog
I would recommend this to a friendRated 3 out of 5 stars
Not many compatible game choices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble finding compatible games, especially from EA sports. They dont have NBA 2K at all but you can olay Madden. Another problem is you can pay, download a game and it may not be compatible. Refunds were fast butvthe aggravation. Need for Speed was the specific game. No the games are not free. They seem to run on a pc format for handheld devices ONLY but nothing is stopping you feom downloading on that’s incompatible.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JosephH,
We truly regret the disappointment and disruption this is causing your gaming experience. We want to help you get back to seamless play. To better understand and troubleshoot the problem, could you clarify:
- Were there any error codes or messages displayed?
- Is this issue specific to the controller, and have you tried playing in 'Gamepad Mode'?
- Have you also checked the controller or input settings within the specific gaming platform you are using?
Please reach out to me at customerloyalty@asus.com for direct support. I am committed to assisting our customers and resolving any product challenges. Be sure to include a link to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Everything and more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a steam deck, the ROG XBOX ALLY X is a huge step up in every way! From the ergonomic design, to the powerful performance of the AI Z2 Extreme processor, this device is everything and more!
I would recommend this to a friendRated 5 out of 5 stars
ROG Xbox Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For someone who is an Xbox fan but wants to start building your PC library, get into PC gaming, or just want to take your games on the go, this is an amazing opportunity and experience.
I would recommend this to a friendRated 5 out of 5 stars
Amazing game handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the design, really good performance with z2 extreme processor, most of games are around 45 fps. Maybe i didn’t configure it correctly. it is really good game handheld.
I would recommend this to a friendRated 4 out of 5 stars
Totally worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but I wish the screen was at least eight inches and I strongly feel they should have opted for an OLED panel instead of the current LCD.
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality is horrible on the device , they used the cheapest plastic for the body and the cheapest buttons they could , within days the console was squeking due to the screws coming loose , poor quality control , the chipset in this device being the "ai" z2 extreme performs pretty much the same as the z1 extreme , The interface is some xbox interface over bloated windows 11 wich makes smooth navigation impossible, their is always some glich or some problem with windows that wont allow games to launch or function as should . Screen is horrible , the size of the screen is not a big deal but the quality of the picture / colors is just outright unbearable , a screen from a early 2000s phone is better than the junk they decided to put in this device for 1000$s . Overall this product is horrible for what you are paying , horrible build quality , horrible quality control, horrible screen , horrible software / ui, the chipset z2 ai extreme performs pretty much the same as last gen z1 extreme . The final blow to this device is the price ! This device performs like a cheap foreign knock off product . If it was 300$ it would be reasonable but it being priced at 1k is a big slap in the face and rear!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ricardo,
Thank you for your comment.
We certainly understand your disappointment with the quality of the ROG Ally X and the inconvenience this may have caused if it didn't meet your expectations. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. The casing of the ROG Xbox Ally X is made of high-quality, matte-finish plastic. The textured back grips use a specialized plastic designed for durability and a comfortable, slip-resistant hold. The screen is also protected by scratch-resistant Gorilla Glass and the buttons uses high-quality injection-molded ABS plastic.
If you are experiencing stability or performance issues with the device, update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for the device are posted at:  https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-xbox-ally-x-2025/helpdesk_download/. Configure your system, game, video and performance mode settings inside the latest version of the Armoury Crate utility software posted at:  https://armoury-crate.com/ . Additionally, if you are playing these games online, please ensure the device has access to an established router and internet service is working properly since this will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
get one if you can
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far.. had it since day one.. my X button gets stuck that’s the only problem I’ve had. I need to take it so I can see why the button get stuck sometimes.
I would recommend this to a friendRated 5 out of 5 stars
The perfect gaming handheld.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hardware! If you're looking for a comfortable gaming device with the capabilities of the laptop. This is the device.
I would recommend this to a friendRated 5 out of 5 stars
Self satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gadget. Worth buying for myself as a gift.
I would recommend this to a friendRated 5 out of 5 stars
Amazing gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift that you can buy to one's you love, trust me, no regreat to invest your money in this video game.
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I order from the store online and pickup was ready when they said,and the people were friendly.i was in and out in no time.
I would recommend this to a friend































