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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1811 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,811 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband says it’s absolutely worth it. He used to play Xbox via a tablet when we would watch tv together at night. Works so much better. Apparently has good sound, picture quality. Charger will be hot - it pulls a lot of power

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! The graphics are incredible!!! It's literally a handheld computer!!! Wonderful purchase!!! Thank You Jesus!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great handheld. Only thing I dislike is the screen is Not a oled and even with my fiber internet it downloads slow. Otherwise great. Would recommend steamdeck as a first time handheld for new users expecting otherwise simple use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld gaming ergonomics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has the most comfortable ergonomics ive found in a handheld. Its like having an xbox and a pc in one. Can be a little hard to use at times if you’re not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    iz pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rate this as, pretty good, and hopefully will get better. First gaming PC for me coming from a liftime of consoles and it is a pretty decent way to dip your toe into the water. Bonus for me -- I bought open box for $50 off and whoever returned it, put a 2tb drive in it :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase! Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, not always perfectly smooth like an actual console, but powerful hand held computer, happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best handheld device I’ve ever had. Thanks Bestbuy for having this in stock, I can always count on you guys

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AWESOME DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device for anyone looking to get a handheld. Don’t read reviews comparing this to another. Get this if it’s your first because of the VALUE. Feels great in your hands. The Z2 extreme is amazing. I played a lot of BF6 on it. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Definitely worth buying if you do a lot of chill gaming! I mostly play single player games but I’ve recently been playing helldivers 2 and the game runs amazing ! Of course you gotta tweak some of the settings but other than that 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable gaming, but you must clear on expectation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome portable device, can play anything tou throw at it, but you do have to find the best settings for each individual game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations! Works great! It’s a handheld Xbox and gaming computer all wrapped into one! Highly recommend worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best choice 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Lenovo Go 2 after returning my first unit(XBAX) and there is no comparison in terms of portability and overall ergonomics. BIGGER doesn’t mean better when it comes to a handheld. This is the best choice

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent portable gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games from Steam with no issues. Excellent hand-held experience. Only down side is the weight but not a deal breaker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mostly Good, Some Software Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs games very well even demanding AAA titles which is great for a handheld. One star off because there are software glitches. Occasionally when you put it to sleep and try to turn it back on it just won’t for an unknown reason which then requires a full reboot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome handheld. I switched from my steam deck and I dont see myself switching back

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Best handheld. Mid desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you intend to use it as a handheld. If you're just wanting a PC with perks. Just get a prebuild with a 5060 for less than this and the accessories to dock it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Loving it more and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a casual gamer I find this handheld more than enough options and runs smoothly during my game time. It has lots of options and more user friendly than my Steamdeck which by the way.. not using as much as I use to because of the Steam/Microsoft interface( Genius) It's so nice to have options. Asus/Microsoft well done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased it. Between me and my son we get a lot of use out of it. Great for traveling also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not plug and play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a console. There are updates that need to be installed. Treat this more as a PC. It’s great for a person that understands this. I use this more than my xbox series x. I like that I can play xbox and steam games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good portable game system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Xbox gamepass and Steam games! Syncs easily and handles controller games nicely.

    I would recommend this to a friend