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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1811 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,811 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything I could've asked for. It's big improvement over the original ROG Ally in almost every way. Plus the extra features from the new Z2E AI chip has me excited about the future possibilities of this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take gaming on the go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally an xbox in your hand. Is it perfect. No. Does it need to be. No. If you have an extra thousand bucks on your hands and want to experience gaming like you have never done buy this product. You wont regret a single minute

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item had clean packageing and it was top quality performance when playing and setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs indie games , emulators, and less demanding games amazing but it does struggle with higher end titles nonetheless does what you'd expect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox rog ally X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. A bit pricey but the performance compared to the steam deck is night and day. If you have the money to spend i would say this is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great portal device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the ROG Ally. The performance is fantastic for a handheld device

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. It’s early on so has some glitches. That being said it’s fun, fairly easy to maneuver, and comfortable. Yes it’s pricey so that’s always a consideration . If a casual gamer I give 5 stars if a more serious gamer I’d give 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases in 2025 I love this handheld upgraded from the z1 extreme to this the extra space is game changer the screen is also phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld Gaming Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I wanted. Works well with my hotspot to play games. It runs Arc Raiders smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online purchase was easy, they delivered it on the date they said, but the product is just as I thought it is the best of the best, I can't complain, if you have the opportunity to buy something like that just do it because life is only one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid handheld can run pretty much any game you want. The only thing that could be better is the screen size and if it was an OLED screen which it is not. Overall amazing handheld though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are what you'll find in a Movie theater with surround sound,the ergonomics pretty much can't be what because they are a Xbox controller attached to the sides the performance all through small with steam os is it's 10-20 fps more best battery life only thing that can't beat it is msi Claw but for 200$ more not worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wish i got a long time ago

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better than my playstation portal, i’ve sent it in 5 times for repairs this will be too hard to drop as it’s weighted into your hand, playing anywhere is really worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good but for 1000$ idk kind of scrambled.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great device for what it is. I recectly bought this and had immediate issues with the trigger and software. The xbox rog ally x is great but no sleep mode to resume my games right away, have to be connected to the internet almost all of the time for updates and games i wanna play. I unfortunately made the decision to return this and get a switch 2. The difference is night and day. I have optimised games for switcj 2. I can just turn it on and play. Turn it off and continue where i left off. Kudos to you if you bought this and enhoy it. Just as a dad its really difficult to reccomend this due to the fact that i am also a dad and dont have time to mess with settings and everything. Just wanna turn it on update it real quick if theres a update and play, unfortunately with this its not that easy. Thank you for your time and have a great day. PS if you already own a z1 extreme this isnt a groundbreaking performance jump, yeah its more efficient but for 1000$ i cant reccomend it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JacobP,

      Thank you for sharing your experience with the ROG Xbox Ally X. We’re pleased to hear that you found the device powerful and capable, but we sincerely apologize for the issues you encountered with the trigger, software, and the lack of a seamless sleep mode. We regret the inconvenience this has caused, especially given how important simplicity and quick access are for parents and gamers with limited time.

      Your feedback regarding trigger functionality, software experience, and sleep mode limitations is extremely valuable. We will ensure that your comments are passed along to our product and engineering teams, who continuously work to improve the ROG Ally series and deliver a smoother user experience.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0052" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely love this xbox, i have all my desktop games and my console games all in one its 100% worth the money because you are paying for a console and a laptop in one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam Deck has been defeated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. I haven’t found a game that I can’t get to run good on it. It has software that you can adjust on the fly to get max performance. Plus it runs games from any platform with just a normal button press. It has ruined my steam deck oled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price really good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. They just need a little bit of tweet in the Settings but by far it’s the best handheld I’ve ever had. I didn’t have no issues. Everything was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality handheld. Was looking for away to play my Xbox games away from home and this gave me that. While not all games are compatible for handheld play, there is still a ton of games that are. Added bonus with game pass your library of games expands even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beast With Comforat Of Power!! !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome.. . Not much one can find bad about this Beast!! ! Been playing StarCraft 2 and other PC games with ease. And Y,all can say what U want about Game-Pass, but it is absolutely Fire with Xbox-ROG.. . My hate is Off 2 U Asuss and Xbox i hit this one out of the Park. . Cant wait to see tthe New Console.. . U PlayStation guys will understand one day it has all Hype with no Bang!! ! Real Veteran Garmer Real Gaming Facts!! ! Get It Trust Duck!! ! Oh and the Kill-Switch protection case is OG!! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's A Great System ,Miles Better than my ROG Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was A Great Little System with Decent Battery Life but even though it states on the Box it has 24 gigs of Ram Watch Dogs 2 and Beam NG Drive and another game complained about the Vram being at only 16 gigs, which made me think I should look for a Lenovo Legion Go 2 to see if the 32 gigs would be more Future Proof, plus the No HDR makes me wonder what I'm missing out compared to my PS5 Pro, also for the size of my hands I had trouble pressing the L1 ,R1 Buttons, which is Much Easier on my Playstation Controllers

    I would recommend this to a friend