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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1816 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,816 reviews
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first handheld I’ve ever bought, and I’m very impressed. ASUS did a great job with it. I travel for work, and now I can play my favorite games on the go, which has been a huge plus. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. A lot of updates. And if you don’t have your charger on you when it needs updates your screwed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the rog xbox ally x, the screen and maybe the buttons are the only negative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friggin BA gaming system and computer. For me and my son. Hard to share

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the ally. It has been great for long car rides and entertainment on the go. He has not had any issues as far as lagging or downloading.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Too Handheld of 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable. Much of an upgrade from past Rog Ally. The perfect handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Him! Uses it every day. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The brother connection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three boys. I bought one for the middle boy. The other two liked it so much, we had to get one for the rest of them. They were more than excited. The ability to play pc games is what they liked the most. So now they are all connected to play. Before the youngest wasn’t playing any pc games. Now he can!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been more than pleased with the Ally X. My setup uses a wired headset (Turtle Beach) and a plug-in wired internet connection as well. Basically plays as a handheld pc. Game Pass games and downloaded games are easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very fun and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really powerful device for on the go or at home gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Addition to his set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for my boyfriend, has not stopped using.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ally x rog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product although it was on back order still ended out being very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox/ROG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great , plays smoothly,I am enjoying it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Triple A games in your hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real games in your hamds. I love this little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Screen is unforgivable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this thing is pretty awesome. Feels great in the hand, works much better than I expected. I actually thought the Xbox app implementation wasn’t bad. Yes it’s Windows, but everything worked. Unfortunately the screen is just too small, too dim, and has weak color production. Picked up the MSI Claw 8AI Plus and the screen alone makes the Xbox ROG Ally obsolete. Asus picked the wrong component to skimp on. The screen should absolutely be the top priority for every handheld manufacturer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SeanT,

      Thank you for sharing your experience with the ROG Xbox Ally X. We’re glad to hear you enjoyed the overall performance and design, and we appreciate your positive comments about the Xbox app integration. We apologize that the screen quality did not meet your expectations. We understand how important display size, brightness, and color performance are for handheld devices. Your feedback is valuable and will be shared with our product development team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Xbox Ally 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great addition to my gaming world. i like it small lightweight it can go anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than I thought it be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought this an overpriced unnecessary item, boy was i wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my favorite thing right now. They have some software issues to work out but ergonomics wise it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    rog xbox ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must say love the device it is my go to for gaming and other thing to do on windows plus shipping and handeling was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best handheld console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, the games runs perfect. Very smooth.

    I would recommend this to a friend