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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1819 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,819 reviews
  • Rated 5 out of 5 stars

    Xbox rog ally x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games good, the manual power settings rock, with proper settings it will play most games at 60 fps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME HANDHELD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ally X. Well worth the price for everything it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld. Can play almost anything i can on my pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best hand-held i have owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin performace, the price is high but if you looking to game on the go. This is it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fun console. This is technically my first gaming PC. The user interface is very hard to get used to. It is great to connect multiple services to one device. I have bought a dock station for this so I can use it on my TV. Getting used to a keyboard instead of a controller can be very tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox rog ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs smooth, performs well. Controllers fell nice and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best available handheld PC currently, although the price is hefty it provides all the features needed to play your library. Each month it continues to get better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazing fist time I buying it’sffgfjjffjddjdjdj

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, I am enjoying PC Gamepass. I cant wait till all xbox games are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous product. I don’t see any difference between the screen on this and my Steamdeck.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Storage capacity

    Rated 2 out of 5 stars

    Not good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had way higher hopes for this. I have to restart the system quite a bit because it freezes and wont let me back out. The 1TB isn't anything for games because of how big the system takes in itself. I will say, the screen and sound system is very good though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KaycieM,

      Thank you for sharing your experience with the ROG Xbox Ally X. We are glad to hear that you are satisfied with the screen and sound quality. However, we sincerely apologize for the freezing issues and the storage concerns you encountered.

      To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034406-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming on the couch! Cant get enough!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy. I would like to buy another one…………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having a lot of fun playing it! It does die pretty fast if I’m off of the charger but other than that it’s awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bout time Xbox had a handheld game device! The ability to play pc and steam games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had OLED display and a better battery. It’s a good product, regardless, so it’s comfortable and smooth to play. Lighter than the go 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Handheld in the market for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming handheld ever! Works like charm with your existing Xbox account. The kids love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having the time of my life with this. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done when you cant get to your console or computer to game

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how comfortable it is and how well the Xbox app Is integrated! The best handheld to date

    I would recommend this to a friend