Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Solid A- imo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this handheld. feels great the battery life is great and I havent had too many issues. I do not understand why this needs copilot and microsoft office demos pre installed on it. there was a good 45 mins of removing microsoft junk from the device but after that it was good I would recommend the debrand tempered glass (because dust looks like scratches on it)and kill switch case becasue its a great case and has a kick stand
I would recommend this to a friend- Pros mentioned:Portability
Mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for travellers. No more hauling the Xbox back oack
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect for me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays everything I’ve thrown at it with ease and i love the economics
I would recommend this to a friend Perfect Device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily worth the price, absolutely the best thing ive ever bought. Does everything you would want if to and more couldn't be happier
I would recommend this to a friend- Pros mentioned:Portability
Sticky A button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad device. It's nice be able to have a handheld that easily runs game pass, epic, steam, etc....Design is very comofortable which is also a big plus Mine lost a couple of stars because the A button started gettign sticky about a month in. I'm sending it in the get fixed but it doesn't bode well for the craftmenship adn longevity.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Edward,
Thank you for sharing your feedback on the ROG Xbox Ally X. We’re glad to hear you enjoy the comfortable design and the ability to easily run Game Pass, Epic, Steam, and other platforms. We sincerely apologize for the inconvenience you experienced with the A button becoming sticky after a short period of use.
We understand how important reliability is, and we hope your device is repaired promptly and returned to you soon so you can continue enjoying your gaming experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Great design plays games with no issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. Slick design and great grips. Easy to use.
I would recommend this to a friend Great companion to Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend for anyone who has invested a lot in Xbox digital library already
No, I would not recommend this to a friend- Pros mentioned:Portability
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great handheld product for gaming on while traveling.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting for its release for a while. This didn’t disappoint. Love it!!!
I would recommend this to a friend Very good device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is crazy comfortable and runs insanely nice
I would recommend this to a friendLove this.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgraded from the basic asus rog ally from like 5 hears ago. I like the batter life and performance. Highly recommend this
I would recommend this to a friend- Pros mentioned:Portability
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it fits perfectly in your hand and is awesome for playing games on the couch
I would recommend this to a friend AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.S-TIER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendReally good gaming console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and shipping services! We have been playing nonstop and we enjoy it a lot.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Gaming Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gaming handheld, works perfectly and easy to set it up, great price!!
I would recommend this to a friend Rog ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great works perfect I use it every day either gaming or watching YouTube videos in bed
I would recommend this to a friendDouble check you can play what you want
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would use this more and be able to play on my Xbox games but found out you can only download things locally on specific games depending on which version of game pass you have you can stream your games so I’ll be very careful if you’re buying it just for the Xbox on what game you wanna play no issues using Steam on it though
I would recommend this to a friendAsus Rog ally x
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best handheld I’ve owned. Not gonna lie about that. The games play well and the graphics are amazing, good job Asus. You will get 2-3 hours of online gaming when it comes to warzone .
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love it. Good graphics, good storage, and easy to use
I would recommend this to a friend It’s good but it’s truly a tradition Xbox.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pc, and like every pc, maintenance will be required just like a car need an oil change, your going to have to put time to give it maintenance so that it can keep running properly. If you have never gamed on a pc it does take some time to get used to. If you are willing to be patient research and learn this is for you. But if you’re going with the mentality that this is a console it is not for you. Adopting to pc gaming is time consuming cause you’re going to learn as you go. The People this praise this product already have pc gaming experience. Now if you learn it and your very patient with it, you will definitely enjoy. I suggest going on YouTube and look for videos on how to make windows 11 faster for gaming so that you can get the best performance out of this. One more thing in my opinion it’s truly $100 to $200 over priced. You’re buying the power of an Xbox one and ps4.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Xbox,
Thank you for sharing your detailed feedback regarding the ROG Xbox Ally X. We sincerely apologize for the frustrations you’ve experienced, including the learning curve of adapting to PC gaming, the performance concerns, and your thoughts on pricing. We understand how important ease of use and value are for our customers.
Please be assured that your comments regarding performance, usability, and pricing will be passed along to our internal teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support