Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Awesome !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs amazing it’s a great product I will definitely recommend it!
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does a lot more then I realized it did and is way more fun as well a must have
I would recommend this to a friend Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. I can actually spend time with my family while playing now instead if having to ve isolated
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works fast. Best handheld I have ever used
I would recommend this to a friend Convenient portable PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do as a portable PC. Not as powerful as a PC but still runs modern games decently. Controllers has good ergonomics.
I would recommend this to a friend- Pros mentioned:Overall performance
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After optimization runs smooth. Plays AAA titles very well
I would recommend this to a friend Amazing ergonomics, screen too small.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best ergonomics in a handheld. Feels amazing in the hands. The 7 inch screen is just too small though. Really strains the eyes. Would be perfect if they went with 8 to 8.8 inches.
I would recommend this to a friendIncredible piece of tech for travel and home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best pieces of new tech I have purchased in a while. I use it predominately docked w/ a BT xbox controller and consistently achieve 70-80 FPS playing AAA games (primarily Arc Raiders at present). Incredibly impressed with the device.
I would recommend this to a friend- Pros mentioned:Overall performance
Good experience while it lasted - motherboard fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return this device since the motherboard failed after only about 3 weeks of light usage. The ergonomics are great and I was thoroughly enjoying the performance. I will say that BestBuy was great in helping me return this even though I was only a few days outside of the return window. Will consider getting another once they are readily available.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jorge,
Thank you for sharing your experience with the ROG Xbox Ally X. We sincerely apologize for the inconvenience caused by the motherboard failure after only a few weeks of light use. We’re glad to hear BestBuy was able to assist with your return, and we appreciate your positive comments about the device’s performance and design. Your feedback is important and will be shared with our product team to help improve future models.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Not Worth the Price for the Gaming Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with the Xbox Ally ROG, especially considering the high price. While the device itself looks well built, the overall gaming experience did not meet my expectations. Many of the games did not run or look as well as I expected for a device in this price range, and the performance felt inconsistent. For the cost, I expected smoother gameplay and better optimization. Instead, I found myself adjusting settings often just to get acceptable performance, which took away from the enjoyment. There are other gaming options available at a similar or lower price that offer better game quality and value. Overall, I would not recommend this product unless major improvements are made to performance and game optimization.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AngelR,
Thank you for sharing your experience with the ROG Xbox Ally X. We sincerely apologize that the gaming performance did not meet your expectations, especially at this price point. We understand how frustrating it can be to continually adjust settings instead of enjoying smooth gameplay. We appreciate your feedback and will ensure it is passed along to our product team for review.
To help enhance your gaming experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034406-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
- Pros mentioned:Portability
Great for game pass users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great powerful handheld. It's much more easier to use then the original Rog.
I would recommend this to a friend 10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays great! Love having this mobile device to game, plays online games perfectly.
I would recommend this to a friend- Pros mentioned:Portability
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first pc handheld and I love it using it for travel has been amazing
I would recommend this to a friend Rog xbox ally x
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it I can take it with me wherever I go and I can play whatever I want
I would recommend this to a friendAlly x review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it good for handheld gaming on the go
I would recommend this to a friend- Pros mentioned:Overall performance
Rog ally x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To qoute the great rick grimes " it is everything"
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox eog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.H e l l o t h i s i s a m a z i n g. B u y i t. T hanks
I would recommend this to a friend ROG XBOX ALLY X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Excellent Handheld Device Large Battery N I can Play Anything
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox ally x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, works well, no scratches or dents
I would recommend this to a friend Handheld console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great handheld, the integration with Xbox is fantastic.
I would recommend this to a friend