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$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1796 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,796 reviews
  • Rated 5 out of 5 stars

    Nice upgrade from the steam deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from steamdeck, performance is excellent, I was worried id be disapointed with the LCD screen coming from the steamdecks Oled one, but it has still been a good display and I don't miss the OLED as much as I thought I would. Performance and ergonomics more than make up for the display change. Speakers are surprisingly great on this thing. Overall very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Handheld Gaming Device, and It's AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about buying the ROG Xbox Ally X because of the price! But, I'm glad I did. This is my 1st handheld and 1st gaming PC, so that also gave me pause. I was worried that I would struggle with the differences from console gaming. But, it was pretty easy for me to get over the learning curve. If you're on the fence like me, listen to that voice on your head and go buy it. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Xbox Ally X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ally X. Its a great handheld pc. I got mine on release and unfortunately that one was faulty but i was able to order a new one to replace it. Ive had zero issues with the one i have now and it plays all my games in my steam library.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing product, bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this as open box fair product and the pc handheld itself was in perfect condition, the performance is amazing and it’s one of my favorite purchases so far. My only issue was the customer experience I received. When I arrived to pick it up, the Best Buy employee handed me the box after I verify myself and before I walked out I saw that the label said no charger, I asked about the no charger and she shrugged and said that was how it is. I spoke to a friend from work and some people on reddit that went through the sake situation as m with the same exact condition and no charger and when they brought it up to the employee at pick up the Best Buy they bought from gave them a brand new charger for FREE. I am still considering the exchange but my only issue now is that I know the handheld itself is in great condition, but the fact that I was treated that way is frustrating.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear HonestGamer,

      It's great that you're enjoying your new PC handheld, but we are truly disappointed to learn about the poor customer experience you encountered regarding the missing charger. We understand your frustration when similar situations were resolved differently for others. We want to make this right. You can reach me at customerloyalty@asus.com with your purchase details and a reference to this post, so we can address both the missing accessory and the employee's conduct.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device exceeded my expectation in terms of graphics design and the most of all the ability to handle any gaming task without logging. it is even compatible with my PS5 so I am able to play my PS5 games on it whenever I travel, as long as my PS5 is in sleeping mode this is a great choice for me hence why I gave it five star.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Xbox ally x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for something portable and able to play anything I throw at it. Just give it a try!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything i was hoping for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what i was hoping it would be. I am anle to play all the games i want and the battery life has been great. A solid handheld for the casual gamer for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ally rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome I use it mostly for gaming but I’ve watched a movie some YouTube also done some discord work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus xbox ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, I wasn’t really into handhelds but I do love Xbox and since this is an Xbox branded product I had to get it and ever since I got it I been in love with it playing it everyday and every game I play looks so good. 100 % recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it's a beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the handheld is an absolute beast, it performs really good in the lower wattage settings, I keep mine at 17 watts. no need to use to turbo or play plugged in. 17watts is the sweet spot you get great battery life and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Well worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works well and is easy to figure out. I would recommend getting a dock with a fan attachment. The system gets a bit warm with some games. If anyone needs a good controller for it get the ASUS ROG Raikiri 2. It works really good with the handheld

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Xbox Ally X paired with RTX 5070?!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Best purchase I’ve made this year so far! It works flawlessly docked paired with my Gigabyte RTX 5070 GPU docked with the AG02 eGPU dock. Couldn’t have picked a better setup for both on the go and docked at a desk. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this handheld. I have all different handholds, and this is the best one. I like it more than the steam deck. It is literally the fastest very easy to use I totally recommend recommended this handheld. You can add way more icons to launch a lot more different apps and everything else. Those are just the ones I have in the pictures, but there’s PlayStation on there and everything else too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance, but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Ally X is a very powerful handheld. Games run smoothly thanks to the strong processor, 24GB of RAM, and fast 1TB SSD. The 120Hz screen looks sharp, and having full Windows support means you can use Game Pass, Steam, and other PC launchers with no restrictions. Pros: • Excellent performance for a handheld • Smooth 120Hz display with VRR • Comfortable Xbox-style controls • Full Windows PC freedom Cons: • Very expensive • LCD screen (not OLED) • Windows setup can feel clunky on a handheld Overall, it’s an amazing device if you want top-tier portable PC gaming, but the price and Windows experience may not be for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From sitting on the couch, to laying in bed, to a 4 1/2 hour plane ride. This device has been awesome! I have a on 17W power i was able to squeeze well over 2-3 hours of battery life on my recent flight! Granted that was with a few breaks here and there. I find myself playing more on it than I do on my PC setup. Its so much easier to grab and then kick back. If youre on the fence, just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has quality speed and accessibility. Once you get past the learning curve of the impressive technology its a awesome handheld laptop wirh xbox interface. I use it docked every day and have 0 issues with the quality once you set up a good balance to the system. Love the machine. Is exactly what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming beast !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld out there . Runs anygame you throw at it , i played resident evil 4 remake , baldurs gate 3, diablo 4, apex legends , space marine 2. Super comfortable to play for long hours and the battery is great even when playing AAA games .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld in history runs all the games i want it to and more half-life Alyx with my quest upgraded ssd to 4tb and tnr joysticks Playstation pc steam Xbox you get it all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld to play all my PC games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent windows handheld. I was able to play my selection of games across Steam, Epic store, Game Pass, and battle.net applications. Some games took tinkering to play well, but so comes the experience with PC gaming. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent handheld Gaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG XBOX Alley X. It runs Battlefield 6 on low settings and is actually playable however I mustly use it for more casual experiences. Im excited to be able to use it while traveling.

    I would recommend this to a friend