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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1823 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,823 reviews
  • Rated 4 out of 5 stars

    Great Grips But Needs a Screen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a perfect product but they need a bigger screen. The best grips i’ve ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Goat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so comfortable, i can play all day, to me it's just the best handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t believe I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually can’t rate this since it’s a Christmas gift for my husband but I know he is going to be so excited that I was able to get one for him. It’s basically the only thing he has asked for for the holiday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Xbox X is powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful device. Really awesome. The best investment I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compatibility of pc integration with xbox on this handheld is amazing. Battery could last a little long but able to get about 5 hours of gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance -- most AAA games can run at 60 FPS+ (Black Ops 7 at 90+, Fortnite at 120). Great ergonomics make it easy to hold for extended sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feel really good and feels good to hold in your hand for a multi-hour session

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesxactly what i wanted it to do, and does it very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. It's exactly what it's advertised as.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ally definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the rog xbox ally x for my wife, we dont rlly have room for a gaming pc like i wanted but also we have issues playing at the ssme time this device have solved all the issues ehile also allowing me to start my steam library

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Words…. ITS AWESOME! I recommend it for anyone who travels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase with having access to Xbox and Steam library. Can use as a PC aswell so sometimes we'll stream content. Controller is top notch very comfortable as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Should have been better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but for $1000- the software is not yet polished and the screen is small with a large bezel. I expected a bit more coming from the rog ally but it was not a very big improvement. The grip was nice and the sound was great.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Goretex,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2510034235-0010] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I wanted from a handheld xbox. Highly recommend for anyone looking to have great gaming experiences on the go!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoy being able to use it as a gaming console as well as a mini computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld. Love being able to play AAA games on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device fast great graphics. Rather use my handheld vs. My pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld, great quality, crisp smooth gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Runs everything my PC can. The screen looks great, the sound system is exceptional, and it has a comfortable grip. Highly recommend if you game on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo worth the wait!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My online order was cancelled so I had to come into the store. They were super nice and helpful. And had me in and out wile fixing my problems in under 30 min. One of my best experiences at Best Buy!

    I would recommend this to a friend