Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
10,000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is there good service at Best Buy oh yeah this is the best thing I ever had from Best Buy
I would recommend this to a friendBest Handheld out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hand held device. Had the pleasure of trying that out from a buddy and the smoothness and sharpness of this thing is second to none
I would recommend this to a friendRog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good portable game console best in the game
I would recommend this to a friendnot an oled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it feel better then the original ally but wile the screen is not bad I realy have been getting spoiled by oleds and would have preferred one
I would recommend this to a friendGreat gaming system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is larger than I expected! The speakers are also pretty loud. The only thing is I had to reconfigure the controls.
I would recommend this to a friendFull price no, open box price yes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun and the open box price makes it completely worth it!
I would recommend this to a friendXbox game identification
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox needs to improve the identification of games that can be played on the mobile device
I would recommend this to a friendPerfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Will definitely recommend to everyone. Thanks
I would recommend this to a friendReally satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and they were a ton of help in the store
I would recommend this to a friendThank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Exactly what I was hoping for. Easily accessible,easy to handle, and don’t have to be a computer expert. Ordering from Best Buy is my go to. Always delivered on time and secure.
I would recommend this to a friendCool Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool console! I like how you can use it as a desktop with access to the windows 11 or as a gaming console.
I would recommend this to a friendNot for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful but not powerful enough for good graphics, Full HD screen (I would prefer AMOLED), expensive, I'd rather have a console or a desktop PC.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can tell casing shell is kinda cheap since some edges creak upon slight pressure. While the performance is pretty competitive for a handheld pc, this device should have been 600$ at most.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JonathanM,
Thank you for sharing your experience with the ROG Xbox Ally X. We're pleased to hear that the device delivers competitive performance for a handheld PC. We regret that the casing quality did not meet your expectations, particularly the creaking edges under light pressure. We also acknowledge your concerns regarding pricing. Your feedback is appreciated and will be passed to our product team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
None ya
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a minute for it to get here very nice hand grip design for nice handheld experience.
I would recommend this to a friendGood to go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. The unit is super comfortable in the hands. I haven't had any issues thus far.
I would recommend this to a friendRog Ally Xbox X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Available when i came in. Had to ask where it was.
I would recommend this to a friendI loved it but I returned it for a Legion go 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it was great but I just couldn't pass up the extra Ram and screen size of the Legion go to.
I would recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Haters will hate but it’sa solid device for casual gamers.
I would recommend this to a friendHandheld xbox i'm in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its more then i expected, i cant believe how much power this has. Only negative is the price. Besided that i love it! If you can afford the steep price i recommend it!
I would recommend this to a friendBest Buy/Progressive leasing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love progressive leasing....been withbthem for y3ars now and i know it wont stop. I didnt know best buy did progressive leasing...if i was to win the 400 its going right back to the store.
I would recommend this to a friend