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$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1798 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,798 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent handheld Gaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG XBOX Alley X. It runs Battlefield 6 on low settings and is actually playable however I mustly use it for more casual experiences. Im excited to be able to use it while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pocket PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I got a gaming desktop but i find myself on this way more. Its so convenient to play, and very powerful. Bestbuy was able to secure the best deal possibly for me. 10/10. Recommend to anyone looking for portability. Especially if you have small children. You can play this bad boy anywhere and not be isolated to ypur gaming station

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! Meets all my gaming needs. Runs smoothly. No issues. 10/10 recommend. If you’ve been questioning purchasing it. Let this be your review to set aside your worries. Get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast of a handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much. I have always been skeptical about buying a handheld pc but this thing is a BEAST! 80-90 frames on marvel rivals @1080p. 60 frames on gears 5. 90 frames on D2. Seriously enjoying this thing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ROG Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great buy I love this thing!! The packaging was amazing I love the cool box it came in. I preorder it after it got sold out and it still arrived ok time for my birthday and it arrived a couple days earlier, I really appreciate that!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Xbox Rog Ally X? 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged and played with it as soon as it arrived! I love the fact that it's portable and can connect to my computer! I am excited for more games to be released, and overall, it is the best purchase I have made this year! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life has been wonderful and able to play a lot of the AAA games that i like playing such as battlefield and cod, I have also been able to play hogwarts and other games that I’ve been wanting to play on the go

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Handheld is very comfortable to hold in your hands. I came from Ally X and this thing is game changer. Besides the upgraded processor. I can have my game session longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great if always on the move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great device. Fits perfectly in your hand and runs exactly like a PC just in your hands. If you are on the move this device would be perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this has a desktop and a hand held computer! It is really powerful and runs all my games flawlessly. Super happy with the Ally X. I purchased a dock so i could use it on a moniter and use mouse and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ergonomics on this handheld are insane!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Rog Ally X To Rog Xbox Ally X! The difference in performance is very noticeable also now you have haptic vibration on the triggers. But what sold it for me was the ergonomics!! This thing is so comfortable to hold it was worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 1 out of 5 stars

    Get a steam deck instead.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was not for me from start up of the device dealing with Windows and all the drawbacks of it here is how it went. Boot upnrun through wondows set up Update windows, update xbox app update armory crate. Finally downloading games start up game can hear game running nothing on screen having to switch to desktop mode so i can click on the game icon so I can see the game finally this happened to me on multiple games and I was playing less demaning stuff Batman Arkum knight, Hitman Shadow of war ect all had the same issue, Game crashes to black screens for extended periods. I couldnt justify this price tag with the issues so I retuned it and got a steam deck oled much happier with that. The Xbox ally if you can deal with wondows issues can be a good machine and when I was in game things that stood out was great preformance great sound from speakers I just think wondows is holding this one back I kinda wish this was just an Xbox hand held because my libary of xbox games is over 300 I was a xbox gamer until 2021 now im pc. Yes dealing with windows on pc is not an issue but on a handheld is just fustrating. I mostly run my pc on a tv in big picture mode.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ironlifter,

      Thank you for sharing your detailed experience with the ROG Xbox Ally X. We sincerely apologize for the frustration you encountered with Windows setup, game performance, and the crashes that ultimately led to a return of the device. We understand how disappointing it can be when expectations are not met, especially given the time and effort you invested in trying to make it work.

      However, we appreciate your positive feedback regarding the performance and speaker quality when the device was running smoothly. Please be assured that your comments about Windows integration, game stability, and overall usability will be passed along to our product and engineering teams for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510021587-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming with Begood2316.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing it's my first Windows handheld so it was a little difficult to get used to it first just figuring out all the ins and outs of it but after that it's absolutely the best gaming system I've ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The handheld to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being a vast handheld Connoisseur, I ultimately settling here. In the Xbox Ally X. Why because it has the best performance (outside of china AI 395 Max) with awesome battery life when playing on middle power profile. I’m not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming purchase since I left consoles for PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my XAX. Works with all the games I already ow on Steam and my game pass subscription is paid until deep 2026. So far, haven’t found a game that doesn’t run great. Over all, awesome handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine I’m so glad l purchased it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best handheld device l have ever purchased. I owned the original Ally extreme and l bought the Steam Deck Oled and this device out shines them all. Wonderful to hold and every game works perfectly. I can’t say that about the other ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Rog ally x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device in pc planet and price makes sense what this device can do and love everything comes this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Information

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only get this if you’re a HARDCORE GAMER this is meant to be like a “laptop” but with very limited battery maybe around an hour and 15-30 minutes depending on what game with max power but overall it’s able to run all the games I want a few crashes but that comes with owning a windows handheld but if I were you I would save your money and get a desktop but if you really need something “portable” while having hotspot or if your job has WiFi for you to use then this might be the product for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I absolutely love these! We had to buy one for each of us! It’s a great alternative to having to play split screen. We can both have our own screen and controller. The battery life can be a little annoying but we usually play for short sessions so we don’t mind!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device great product very good for my first ever pc handheld

    I would recommend this to a friend