Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Fantastic Handheld PC. Not an Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just so everyone is on the same page, this is not an Xbox. It is a handheld PC with some Xbox features. If you can accept that, you'll love this.
I would recommend this to a friendGreat device, not worth $1000
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit, this is a great device for gaming, but at the asking price of $1000 it is not good. It is comfortable, has great speakers, its fan is quiet, has a very powerful and efficient chip, and simply is everything a handheld PC truly needs to be. However the fact that the product is not getting any real upgrades from last year’s Ally X while raising the price is quite a slap on the face. No TMR joysticks, no screen upgrades, and its biggest selling point being what feels like a beta software that’s relying on promises, reason being that there’s no quick resume feature, the UI buttons (armoury crate and xbox buttons) are clunky as they do basically the same task, no power percentage display to be found on the homescreen; unless you pull the metrics overlay which feels out of place, and the joysticks have a weird horizontal deadzone that doesn’t allow for perfect left and right direction (which I have never seen in any controller ever), and just a lot of basics missing for $1000. If this was $799 like the original, then these imperfections would be understandable, but for how the device is at this time, I’d just get a steamdeck or be like me, who likes playing multiplayer games, and just wait for the next generation and hope that they make it worth in the future, or maybe if it ever goes on sale.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your detailed feedback regarding the ROG Xbox Ally X. We sincerely apologize for the disappointment you’ve experienced, particularly with the lack of significant upgrades compared to the previous model, the software limitations, and the joystick performance concerns at the current price point. We understand how important these features are for delivering a seamless handheld gaming experience, and we regret that your expectations were not met.
Please be assured that your comments regarding pricing, hardware design, and software functionality will be passed along to our internal teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034406-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great job.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was friendly and helpful. Helped me with my Best Buy credit card! Even if my wished product wasn’t available in-store.
I would recommend this to a friendRog ally Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is something that I’ve been waiting since the announcement of this release shout to Best Buy
I would recommend this to a friendBoyfriend loves it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is a lil up there but I got it for my boyfriend for Christmas and he loves itttt!!
I would recommend this to a friendGreat system!!! Highly recommend!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the ROG Ally Extreme and this thing blows it out of the water. Best thing is my hands don’t hurt or ache cause it’s so comfortable!!!
I would recommend this to a friendMust buy for new handheld players
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen not as great as expected vs the other new gen competing handhelds but it’s overall great device
I would recommend this to a friendFantastic handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed the rog ally x and the ergonomics of this device has made the experience so much better. If you can afford one, buy it
I would recommend this to a friendNot A True Handheld Console
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product hardware is not sufficient enough to be a considered a console. It’s a computer emulating a console and runs into a lot of conflicting issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DavidCanBeHarsh,
We certainly understand your disappointment and the inconvenience you've experienced with conflicting issues. It's important to clarify that while our gaming handheld devices offer incredible versatility, they operate as full-fledged Windows PCs, designed primarily to run PC games natively. Emulating console games on a PC can indeed introduce complexities and require specific configurations to achieve optimal performance, which might be what you're encountering. For Xbox games, you'd typically look for titles labeled 'Xbox Play Anywhere' to utilize PC versions available through the Xbox app. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my rog xbox ally x . I know it’s not a console but it fits what I need it to do . Great economics and Gand play
I would recommend this to a friendPowerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing to have this much power in a handheld. Still in beta it feels from a UI perspective, but I know its only going to get better.
I would recommend this to a friendit’s cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first handheld and have no regrets. The comfort and speakers are excellent. The WFE still needs some updates but it functions.
I would recommend this to a friendA small inprovement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its basically an ally x with much better grips and slightly better os experience. Z2 extreme is not a big step up from z1 extreme so if you want more powet buy msi 8ai
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good didn’t open it until yesterday it was a Christmas gift but so far so good.
I would recommend this to a friendSimply the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product awes to use extremely fast. Great Move by Assus and Xbox!
I would recommend this to a friendROG Xbox Ally X Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System is great. It is not An Xbox. To play your Xbox games, you must stream them through the cloud. Better have good internet.
I would recommend this to a friendXbox Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think there are some kinks to be worked out. Not user friendly. Not a pick up and play like the switch or other handhelds but once you get it it’s good.
No, I would not recommend this to a friendKimber Magee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing product, exceeding my expectations.
I would recommend this to a friendGreat Xmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is a gamer hoping he enjoys his Xmas gift. Only concern is the change in return policy. This is a Christmas gift but cannot be returned after Christmas.
I would recommend this to a friendGaming on the go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really decent for the price honestly a really good product Best handheld
I would recommend this to a friend