Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- SKU:
- 6642253
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Storage Capacity
Rating 4.6 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Love this thing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all of the capabilities of yhe machine. I love that i can play xbox titles and steam on this device!
I would recommend this to a friendSons first pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sons first pc, got the dock, makes it a fun hybrid of handheld and desktop
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big screen, nice feel, smooth operations. AAA titles are a dream on this thing!
I would recommend this to a friendGOOD BUT NOT FOR PRICE/ LACKING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good device butttt hate the screen. its way too small especially for its price. the buttons are also surprisingly loud like slightly louder than the xbox buttons. just get the og ally x
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daze,
Thank you for sharing your feedback regarding the ROG Xbox Ally X. We are pleased to hear that you find it to be a very good device overall. However, we sincerely apologize that the screen size and button noise did not meet your expectations. Your comments are very valuable, and we will ensure they are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ROG ALLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very satisfied with my purchase
I would recommend this to a friendGaming on the go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It plays games well enough, my big complaint is it goes to sleep and won't wake up without a 30 second power cycle. I've fully updated it and it still locks up if left in standby to long. The sound is great on it, visuals lock nice and the Xbox overlay works pretty well. I think for the price it should come with the case, but that's just my opinion.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear ITprofessional,
Thank you for sharing your experience with the ROG Xbox Ally X. We’re glad to hear that you are enjoying the sound quality, visuals, and Xbox overlay performance. We sincerely apologize, however, for the inconvenience caused by the device locking up after being left in standby and requiring a power cycle to recover.
To help troubleshoot, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510031066-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Unable to Wake Up from Sleep or Hibernate Mode - https://www.asus.com/support/faq/1042630/
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox full screen experience works great. I rarely have to deal with Windows at all.
I would recommend this to a friendThe best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the price made me hesitate to buy it, but now that I have it, I've really enjoyed gaming sessions with it.
I would recommend this to a friendNot bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for what it is at least its a smooth transition from your console
I would recommend this to a friendToo bad it’s not an Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving it four stars because an Xbox handheld doesn’t actually play Xbox games, yes cloud gaming but this device should just BE an Xbox, and Steam PC
I would recommend this to a friendAsus Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was expecting and more! The color range is outta this world!!
I would recommend this to a friendWorthy upgrade from base steam deck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics are best of the best. Face buttons are a little too clicky. Overall super happy with purchase.
I would recommend this to a friendMake sure to tweak settings for games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for running newer AAA games after tweaking settings.
I would recommend this to a friendXbox handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for hubby and he absolutely love it but was hesitant to play till he got a case for it.
I would recommend this to a friendHappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product and professional service of delivery !!
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.last minute purchase arrived in plenty of time for Christmas!
I would recommend this to a friendXbox Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handheld feels good in the hands battery wise It could be better but is ok
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my rog xbox ally x. Little more to get use to operating system than my steam deck oled.
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came a day early great customer service going to make a great Christmas gift
I would recommend this to a friendNot the best but definitely not bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is some delay when using the buttons to navigate the UI when one is not trying to use the touch screen. Aside from that, it works as intended.
I would recommend this to a friend