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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1825 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,825 reviews
  • Rated 4 out of 5 stars

    best 2025 handheld pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best handheld gaming pc currently, yes the7in screensize is meh but 8 ain't that when u have to pay 200$ extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to play good war without needing a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomics and the cooling is greatly improved over previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consoola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable console game pass include recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Generational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean wow! Being able to play AAA games while at work or at home as a dad of 2 boys! This is a gem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Era

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great new way of gaming. On the go and play it anywhere is really convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gaming system. best one out! I like the way the gaming system feels in my hands. It’s very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Purchase of 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device except for the fact that it isn't a OLED screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good gaming system, use it all the time and has great memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Xbox ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool device but the price is too high for me. Would recommend if you are comfortable spending this much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for sons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for my sons' high school and college video game club.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox rog ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and hours of updates on first use hold it back some. But with all that still I’m more than happy with it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. They need to work further on mobile pc gaming. I followed multiple guides to set it up for the best experience and no matter what I did it was laggy, choppy and very low FPS. So many people were getting 50 FPS. I barely got 30FPS and it was choppy, laggy, and pixelated. The battery life and the convenience were the only good thing about it. I returned it after a week of it failing to play an 8 year old game without it being choppy or laggy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MatthewM,

      Thank you for sharing your experience with the ROG Xbox Ally X. We appreciate that you found value in the battery life and convenience, but we sincerely apologize for the performance issues you encountered, including lag, low FPS, and choppy gameplay, even after following multiple setup guides. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.

      Your feedback is very valuable to us, and we will ensure it is passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034406-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it play all mine games and i can use windows for e-mail and other thing too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the pretty nice device that I bought in my life. I really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics are great and the Ryzen Z2 extream AI runs everything great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PC, and not a Xbox console, but it does play most of my Xbox games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift for rainy days. This will be greatly used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great idea purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and sleek item. Exciting to try it out and play games with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La mejor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es la primera vez que compro una consola así y me a dejado fascinado

    I would recommend this to a friend