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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1826 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,826 reviews
  • Rated 5 out of 5 stars

    La mejor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es la primera vez que compro una consola así y me a dejado fascinado

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this product it’s a beast any were you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console and quick deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, delivery earlier than expected. Very pleased all sround

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Xbox ally X Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Rog Xbox ally X feels great for PC handheld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but doesn’t last too long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries don’t last too long when you have it on a high performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good gaming so far enjoy playing it alot always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I need in the form of my first gaming handheld device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the device. It plays all my games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tends to crash frequently, likely due to Windows. The controller also doesn’t work properly when using the keyboard, so you end up relying on the touchpad about 75% of the time. I’ve had it since launch with fairly limited use, and I still experienced stick drift pretty quickly. Overall, it hasn’t been worth the price given the number of issues I’ve run into. There are several other problems as well—I’d recommend checking forums or YouTube for more details. Personally, I wouldn’t buy it again. I’d suggest going with a Steam Deck instead (either the original or the newer version, if available).

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brandon,

      Thank you for your feedback.

      We do understand your disappointment with the ROG Ally and the inconvenience this may have caused if you are experiencing system crash. Windows 11 works properly with the device. To maintain optimum system stability and performance, ensure Windows, drivers, BIOS and games are up to date. Additionally, check if you are running the most current Armoury Crate utility software. Furthermore, while accessing cloud games or web applications, ensure the device has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance.

      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Pretty good piece of equipment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything but the screen. For the price the screen should yave been bigger and better in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the future is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable to hold and enough power for whatever u need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff is super helpful and willing to help and assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't regret the money spent at all. First handheld and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Great for fps games! Good quality! Long battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible, best handheld of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is an Xbox? Nah! This is truly an Xbox!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My latest best by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device coming from a Steam Deck a worthy upgrade I would definetly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered, we also received it quickly. LOVE!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming on the go full windows device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel in hand. Xbox experience could be better but I'm sure they will improve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pc handheld and so far enjoying the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus xbox ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it faster then an Xbox the screen is alright.

    I would recommend this to a friend