Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- |
- SKU:
- 6642253
Customer reviews
Rating 4.6 out of 5 stars with 1828 reviews
(1,828 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Controller4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad screen, go buy steam deck:)))))))))))))))))))))))))))))
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Raalm,
Thank you for your feedback regarding the ROG Xbox Ally X. We're sorry to hear you're experiencing issues with the screen and understand how frustrating that can be. To help resolve this, we recommend contacting our support team at https://www.asus.com/us/support/callus/ so we can investigate the issue further.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2510021587-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability, Screen quality
Rated 4 out of 5 stars
Great portable game machine
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a PC gamer and when these first came out I was like a laptop but portable with a controller and easier to use. With expectations that this is meant for a niche market and not a gaming device for hardcore gaming this is a pretty good device. It is called the Xbox Ally X because of the partnership with Xbox and the Xbox overlay basically on top of windows. It is supposed to shave off processes on regular windows that isn't needed to save on memory use. With 24GB of RAM it helps but from my use I haven't noticed it. Specs: 1080P LCD IPS screen 24GB DDR5 Memory 1TB SSD(Samsung OEM) AMD Z2 extreme processor I've played GTA 5, Star wars the knights of the old Republic 1 and 2, cyberpunk, Fallout 4, Mass Effect Legendary edition, and Skyrim on this . I've used various platforms like Steam, GOG, epic game store and EA play store fronts for these games. The Xbox overlay is pretty nice to have to have all the games in one place and store fronts. In terms of performance of the games with lowered graphics fidelity it's great. It's like playing on a Xbox console. The grips on this also feels like you're playing on a Xbox as well just with a screen in the middle. The RGB lights on the joysticks area gives it a nice touch as well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great hardware but this is no Xbox
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been hard product to decide on for me. On the one hand, it's a great piece of hardware that Asus clearly has put time and energy into refining from the first Rog Ally. Ergonomically it's one of the most comfortable handhelds I've ever held and used with the grips being a great addition to firmly hold and use the device. Thermally the device is very cool even when under load. You can't feel any heat from the plastic at all and the only warmth you can really feel is if you need to touch the touchscreen. Processing-wise the Z2E a very clear bump up from the Z1E and the integrated graphics do a pretty good job, even better than using the same integrated graphics at the same VRAM amounts and settings and a laptop with a much higher TDP. You're always going to be GPU limited with this device but it can get to 60 fps pretty competently in slightly older games and even more recent games it can do 108p at medium settings pretty well at 40-ish fps From a hardware standpoint, it's perfect and the only thing that could possibly have made it better would be having a more powerful APU. The software however is a different beast altogether. Starting from the initial windows boot, the software effort just seems half baked. You get sent to the standard windows set up screen where its also is downloading updates and finishing set up, except the progress bar never moved so there was no indication on how long the process would take. After finally getting in to windows, you then have to go through the trouble of downloading windows updates+store updates for another 2 hours which again either had issues starting or progressing pass. Getting onto the main xbox full screen experience, it's actually not that bad. I find the UI relatively pleasant and simple to use. The unified library is somewhat of a hit or miss scenario. You can add other storefronts but you can't actively search them or even your library from the xbox search, you have to open them individually and search them that way. Even then you can't even uninstall them from the library UI, again requiring you to use the specific store front. This could stand some major integration improvements. Finally regarding the xbox part of this equation, it's again a mixed experience. Gamepass integration is indeed pretty good especially if you're mainly using it as a gamepass machine. However it can be very confusing to see multiple entries for the same title in your library between the xbox cloud play version and the pc version. The lack of knowing whether you have a PC copy of a game you own is very detrimental to the experience. A great deal of marketing has been spent on showcasing that this is an xbox device and this is the future of xbox but so far the play anywhere initiative is lack luster and mutliple games within a series or even the same bundle may have different capabilities (I bought the RE Remake bundle on sale and somehow RE2 remake is a play anywhere title and so came with a PC copy but RE3 remake is not requiring you to either play the PC gamepass version or play your xbox copy through the cloud). If this is the future of Xbox, Microsoft either needs to spend a great deal of time vastly improving this experience or change their plan for Xbox entirely because as of right now this is a highly disjointed and confusing software experience. In conclusion, the hardware itself is solid and if you're going to mostly use it for gamepass it's a good buy. Outside of that, I just don't know if the value or experience is there otherwise to make it worth it.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic handheld gaming PC. I love what Asus and Xbox have done with the ergonomics. The battery life is fantastic, and the 7” screen is good for my use case. An Oled or slightly larger screen would be a good upgrade for future models, as long as they keep the same ergonomics because this thing feels FANTASTIC!
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Xbox Ally X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s wonderful! Portability is great. Comfort is top notch with the new Xbox handles. Everything seems A+ so far with it. Battery is good so far and hopefully it’s great!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Excellent console
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent console, after the updates it becomes exceptionally fast. Comfortable and the battery lasts a long time!
I would recommend this to a friend Rated 4 out of 5 stars
Great performance and looks, but a few quirks.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I really like this handheld gaming device, but there are a few areas to improve. What's in the box: A USB-C charger, quick start guide and QR code, and the handheld itself. I do wish some sort of carry case would have come with, as out of the box you really don't want to just throw it in a backpack. You have to buy a third party case or protection to protect the screen and joysticks. Setup: Here is where my main concern is. It is marketed as an Xbox handheld. It most certainly is NOT an Xbox. It is a windows PC plain and simple. While it does run the fullscreen Xbox experience, it is windows. So, because of this setup is much more "intense" than just an Xbox console. When you first turn it on, you need to log into windows, your Microsoft account, then your xbox account, and any other account you can think of that would be related to gaming AND a windows computer. Setup took me around 30 minutes or so by the time I was able to launch a game. It's not the end of the world by any means, but it's a bit of misleading marketing with Xbox in the name. Lastly, updating the device isn't as simple as a console. You must update from: windows itself, windows store, and ROG update center. Again, easy to do, but not intuitive. Looks and feel: I really like the feel of the device. While it does have some weight to it, it is very well balanced and the joysticks and grips feel nice. The buttons are well laid out and easy to reach. There are dedicated buttons such as the Xbox button that will get you back to the Xbox full screen experience from wherever you are. There are RGB LED light rings around the joystick that are customizable. They can sync with comparable games, or you can adjust them as you see fit. They are a nice touch, without being over dramatic. Performance: The X is a true gaming handheld, it is powerful enough to run graphic intensive games, and the screen is crisp and clear. I had some issues with Forza Horizon sometimes freezing, but after a reboot it was fine. I realized that if you go into the Windows desktop, and go back to the games, the desktop is still running in the background using resources, and a reboot took care of it. Battery life is good, but not amazing. You can burn through it in less than 2 hours, but with the performance of the device and the size, it is an acceptable battery life for sure. Overall: I really like this handheld, but there are some quirks you need to get use to or at least be aware of when buying.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Pricey. But highly recommended.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know the price tag is hefty. I get it. BUT, if you can afford it, I highly recommend the ROG Xbox Ally X. Once I learned it, I love using it! I can play Xbox Game Pass games. AND you can play your console library via Remote Play. I can also play my Steam library.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mobile XBox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good love the product itself I’d definitely buy a protective case. It’s not that different from a regular XBox controller with the screen in the middle to get used to. I’d also also suggest a screen protector if you’re a passionate player.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
gta 6 please
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this item, quit pricey but i think its still worth it. mainly want it 2 play gta 6 on the go...if it ever comes out
I would recommend this to a friend Rated 4 out of 5 stars
asus rog xbox ally x
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing handheld which I would say is one of the best overall along with competitor legion go 2. where the legion go 2 excels in its oled display and screen size, the rog xbox ally x excels in its ergonomics with its grips making it more comfortable to use on long gaming sessions and the xbox full screen is a cool implementation keeping you immersed in your games forgetting you’re using a windows device. improvements to the screen could be a game changer for its next release.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome enjoying it ! Great purchase somewhat hard to figure out all the settings but great device over all.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The only handheld you need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what you want. Enough said buy the system.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Xbox ally x
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device, runs everything I’ve thrown at it on ultra.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best Handheld PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, I play AAA games with no issues, and the cotrollers are to comfortable.
I would recommend this to a friend Rated 5 out of 5 stars
Ally x
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my ally x I play it every change I get. Love how light weight it’s feels great in my hands and runs very fast for a handheld game system.
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product graphics are great system is lighter in weight than you would think
I would recommend this to a friendRated 5 out of 5 stars
Great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband for Christmas. Seemed to be impressed and excited to use it. Seemed like it had an easy set up. He was so excited to use it that he was impatient about it needing to be charged before he could set it up.
I would recommend this to a friendRated 5 out of 5 stars
Great Handheld
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming system for on the road. Good for kids who play sports and travel a lot and you don’t have to bring the huge gaming system.
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New to handhelds this is great and it just made me want legion go 2 I bought the case which was 70 bringing total to almost 1100 I’ll pay 300 more for better screen so I’m gonna return it. The device is awesome and if I didn’t have money I would keep this
I would recommend this to a friend































