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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1610 reviews

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92%
would recommend
to a friend

Customers are saying

Customers love the 4 Streaming Media Player's picture quality and ease of use, frequently praising its simple setup and smooth performance. Many appreciate the 4K streaming capabilities and the convenient voice search function, although some users have noted concerns about the remote's battery life and the device's tendency to generate heat. The headphone jack on the remote is a popular feature for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,610 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud humming noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked ok but there was a loud humming noise with the Roku 4. It was distracting enough to us that we returned it. Our Roku 3 does not do this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still need to spend more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to save money on cable. This is basically a device to watch old shows on and also brings all the paid options to one place but you still need to pay for most things after purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought It For The Acorn App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like British TV shows and movies, this is the best way to see them. Other than that, our smart TV has a better interface for Netflix and the other mainstream streaming apps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the overall reception to the Roku 4 was underwhelming, I would have to say it doesn't even live up to those weak expectations. The additional features since the Roku 3 (the main being 4K "support") didn't justify the price increase. The problem is the terrible Roku software & operating system --- which isn't focused on leveraging 4K, isn't sped up much despite upgraded hardware, and most importantly doesn't compare to the Apple TV platform and therefore has pathetic third-party app experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Priced high for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but there are small issues. Remote loses connection all the time so ended up using phone app that works better. Not much 4K stuff to watch. I prefer the sticks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Niteas good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had just about every roku. But this one falls short. My roku 3 is just as good. Unless you have a 4k tv this is recommended by me if you already have a roku 3.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy the roku if you think your going to get free TV cause your not. Most all shows / movies you have to pay for . I did purchase netflix but that's it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote doesn't work, dies down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote goes into sleep and doesn't wake up even after repeated tries. Read online forums and try to reset it but still the same issue. Replaced batteries and tried for another week, same issue continues day after day. Just frustrated with this annoying device. I used roku 2 and roku one for more than 6 years now but roku4 is just so much bad with this sleep mode characteristic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roku knows no data limit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku 4 stays on eating data until channel turn it off. Want to turn if OFF, click remote until the Home screen appears - HOME, down 7 Remote clicks to Settings, right to Network, down 9 to System, right to About, down another 6 t o Power, right to Auto Power, down 3 to Power Off, another click to OK No off switch on unit, and Roku 4 no way a simple click at home screen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good for some not for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this to be used with my sharp 4k tv. after spending 30 min attaching everything and going through the setuo process and downloading my fav channels i came to the conclussion it was not my cup of tea. it was very slow on changing from tv to streaming and actually locked up so i couldnt get back to tv. so i returned it. might be good for you but not for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but it needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku is lacking some no brainer add-ons like a power on/off button. You can get used to these differences, but i does get annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great shows but cannot access E! & Bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of programs I cannot access via Roku. So that's disappointing. Other than that it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the reviews and to be honest, the negative comments made me hesitate on my purchase. I finally decided to chance it and boy am I glad I did. What an excellent device, clearly a superior upgrade. Mine is virtually silent so all those complaining about the fan noise, well, I don't get it. The picture is better and it's noticeable at how much faster this unit is compared to the ROKU 3 it replaced. I highly recommend the ROKU 4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting issues every now and then like random restarts and sometimes i have to restart it myself because it freezes up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product only if u have the latest 4 K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product only works if you the latest 4 K TV they require special HDMI outlet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruko is not always functional equipment. I get so upset at times but I still try to see the good in this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, but not great. I wasn't that impressed with this product and ended up exchanging it for the Apple TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jury's Still Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure about this product. Not any different from using my computer to watch TV, except now I have a remote, which is cool. What is not cool is my TV keeps losing the signal from the device. I have to constantly unplug it to re-boot it. I've contacted Roku tech support a few times, through chat. They take a long time, and their support has not really helped...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Roku still reigns supreme!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it, Roku beats out any other streaming box including Apple TV just by the simplicity of it's interface, home screen and way around the device and I have owned every Roku since gen 1. This new box is even better and now supports 4K however I own a 4K TV 1st Gen and unless you have the codec connection within your HDMI through the latest 4K TVs, this box will not support your 4K TV. Plus 4K content is very limited and there is just not enough of it out there to justify upgrading to this box just for the 4K capability. The other drawback I found with this box is that it is larger, despite being thinner, Roku went the other direction and made their box larger size? Did not make much sense to me with this option. This all being said, this is still the fastest and easiest streaming box to own and has literally every channel you could ask for including HBO Now and Netflix as well as other movie channels which will help to phase cable out. I would highly recommend since the price is right and Roku still reigns supreme!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but didn't have enough information on how much it would cost to stream shows.

    I would recommend this to a friend