Customer Ratings & Reviews
- Model:
- 40R2A5R
- SKU:
- 6536710
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 40" Class Select Series Full HD Smart RokuTV for its excellent picture quality, user-friendly interface, and affordable price. Many customers appreciate the easy setup process and the convenience of having Roku built-in, eliminating the need for additional streaming devices. While some users have experienced minor issues with the remote control and occasional streaming or freezing problems, the overall positive feedback suggests that this TV offers great value for its price range.
This summary was generated by AI based on customer reviews.
Good Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted hire model but needed tv. I paid too much now much cheaper. Remote had to be upgraded. Decent tv for bedroom
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Mike! We're glad to hear that you're enjoying your TV and its features. We understand how it feels to see a product go on sale shortly after purchasing. Prices can fluctuate due to various promotions and sales events. We recommend reaching out to the your local Best Buy retailer, as they may have a price match or adjustment policy in place.
Thank you for choosing Roku, and Happy Streaming!
Roku Customer Advocate
Dont buy if your on wired ethernet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.definitely suggets buying the newer models. its just okay. doenst feel HD.
No, I would not recommend this to a friendContinuously, lags and drops Internet connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had any problem with my Roku sticks connected to my Vizios or my Fire TV stick, but the Roku TV lags and drops the Internet connection constantly. The color is poor. I would definitely recommend you choose something else. Yes it was an expensive, but I still expect some value for the money.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi MerL, thanks for being a Roku customer and sharing your experience with us. However, this is certainly not the kind of experience we'd hope for you to have while using our Roku-branded TVs. Have you had a chance to contact our customer support team? When you have a chance, please visit support.roku.com/contactus so that we can assist you directly.
We're eager to help and look forward to hearing from you!
Roku Customer Advocate
Lies and ruined my sons Christmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv not knowing the box had been open. When my son opens it on Christmas, the tv had clearly been opened and was returned CAUSE it didn't work. Then I get shipped the same tv, that DOESN'T work. When I go to return the tv the lady was not very helpful telling me basically I would have to pay more cause the tv was on sale when I bought it and now it isn't, then she proceeds to tell me it was cheaper due to the box being opened. So which one was it? When I click on my purchase details I now see where it says opened package, excellent condition which is a lie. Only crooks try and sale a broken tv to someone else. Thanks for nothing.
No, I would not recommend this to a friendOkay, I Guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t opened it yet, but the box wasn’t completely destroyed!
I would recommend this to a friend- Cons mentioned:Remote control
Roku control sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is not 124 done and then after everything i hate it the remote controll could be up on tv and it changes or turns off my other tv tottaly sucks for me if i could return o would
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Karina, We're really sorry to hear about your experience, and we truly appreciate you sharing this with us. Our Roku TV Remote is designed to work smoothly with your Roku TV model via IR or WiFi, depending on where your TV is located. To help us look into this issue, please reach out to our support team at Roku Our skilled support representatives are ready to assist you further. Your feedback means a lot to us,
We're always ready to help!
Roku Customer Advocate
- Cons mentioned:Remote control
40in Roku thumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works when it want to, & quality not good. Some shows are in picture and pictures mode.
No, I would not recommend this to a friend Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Died in under a year with only light use.
No, I would not recommend this to a friendConstantly freezing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for less than a month and it has been constantly freezing. It is slow to respond. I constantly have to reboot it. I’m going to have to return it.
No, I would not recommend this to a friendFaulty TV stand.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stand was faulty, had to return the TV because no replacement for the stand.
No, I would not recommend this to a friendRun away
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost immediately developed a weird transparent brownish blob over about 1/3 of the screen. In the center, naturally. Lost power constantly until it finally died for good after < 6 months.
No, I would not recommend this to a friendOpen box = garbage!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote, no hardware, no mounting brackets, NO CUSTOMER SUPPORT! Because it was open box I spent multiple sessions on hold with tech support just to be told they make no guarantees on open box items. Never again!
No, I would not recommend this to a friend40" TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Screen went blank after 3 months. Worst customer service ever from Roku. After 4 tries still have not got a solid response.
No, I would not recommend this to a friendTerrible brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, I dislike this TV so much…almost always freezes up during the loading process. I will never purchase a Roku TV again.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there. We're sorry to hear that your Roku TV is constantly freezing during loading. Please be advised that there are factors that explain why it does this; it could be the internet, or the system needs to restart. Please follow these troubleshooting steps: Restart your Wi-Fi by unplugging it from the power source, and restart your Roku TV; go to Home > Settings > System > Power/System restart > Restart. You can also contact Roku Tech support online _ at support.roku.com/contactus_ if the issue persists. Your feedback is very important to us and we’re eager to assist.
Happy streaming!
Roku Customer Advocate
bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv keeps going blank and then comes back on. It is very annoying and I did not pay for this.
No, I would not recommend this to a friendRoku tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned two that were never able to load apps. Third tv insignia. We had no problem!
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Scott, thanks for taking a moment to share. We're sorry to hear that it didn't work out. We appreciate your feedback nonetheless. If there is anything we can help you with down the road, please don't hesitate to let me know. In the meantime, we will pass this along to the product team. Thanks! Roku Customer Advocate
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible and you have to press the buttons on the remote 100 times before they will work.
No, I would not recommend this to a friendHorrible spund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was horrible. It sounded like it wes echoing through a tin can.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi BonJovi, thanks for sharing. If you haven't already, try adjusting settings to tailor the audio settings to your liking. Within Settings, you'll find options to adjust such as sound modes, speech clarity, and volume modes, that can be used to fine-tune your listening experience. If this issue continues, please visit us online at Roku to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
- Pros mentioned:Ease of use, Picture quality, Price
Best TV I've ever had!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on black Friday, the sale was unbelievable, over 100 dollars off! I was able to set it up myself within 20 minutes with minimal effort, once connected to my WIFI, i was able to download all of me streaming apps within minutes. It has been so nice having it, I'm able to adjust the brightness for watching at night and the volume, even when lowered is a very clear sound. Would definitely purchase again.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Very happy customer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great on this very lightweight tv. It is simple to set up my existing Roku account on the tv. And the remote is seamless. I am really happy with this purchase. The only thing I would advise future buyers is to order the Roku sound bar at the same time as tv. The audio quality on the tv alone is not great. So the soundbar or another sound bar or speaker is necessary in my opinion.
I would recommend this to a friend