Customer Ratings & Reviews
- Model:
- 40R2A5R
- SKU:
- 6536710
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 40" Class Select Series Full HD Smart RokuTV for its excellent picture quality, user-friendly interface, and affordable price. Many customers appreciate the easy setup process and the convenience of having Roku built-in, eliminating the need for additional streaming devices. While some users have experienced minor issues with the remote control and occasional streaming or freezing problems, the overall positive feedback suggests that this TV offers great value for its price range.
This summary was generated by AI based on customer reviews.
Not yet Used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It still sits pretty in the box until I'm able to have someone to mount it.
I would recommend this to a friendHorrible Phone customer service!!! HORRIFIC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but the WORST customer service from phone rep EVER! My daughter arrived at 7:50 and did curbside pick up. The people at the store were LOVELY however I called when it looked like they were closing and had the most un empathetic rep ever! He just kept saying .. you will have to come back tomorrow. Luckily the AWESOME people at the Buckhead store stayed late to help. I am grateful for them but will think twice about ordering again because of the phone experience I had with the customer service dept . So unlike my past experiences with Best Buy... disappointed
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Susan, thank you for taking the time to share your feedback. We're pleased to hear that you're satisfied with the TV, but we're sorry about the challenges you faced with the customer service over the phone. Please understand that we, as the product manufacturer, are separate from the retailer's customer service team. We recommend sharing your feedback directly with Best Buy to help improve their service. Meanwhile, if you have any questions or concerns about your TV, don't hesitate to reach out to us. We're always here to help! -Roku Customer Advocate
- Cons mentioned:Response time
roku 40
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv changes stations on its own. tv always go es back to home by itself. Tv is super slow to change channels or volume ir abything.
No, I would not recommend this to a friend - Pros mentioned:Smart tv
Its late
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It hanst gotten here and tje service is a little bad but ive had this tv so it is good quality.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please visit us online so that we can work with you directly at support.roku.com/contactus. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have this Television for a month it went completely frozen on us
No, I would not recommend this to a friendNot a fan of streaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bad rating has nothing to do with the quality of the TV. It is about the quality of the steaming. Cannot see most of the shows I watch on cable. Plus, the streaming often stops and I have to restart the TV. Always have to jump through hoops to watch a show.
No, I would not recommend this to a friendScrews were not included and said they were
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if i got a defective item or what it is but the screwsm were not incldued to put the legs on the tv andnit complictaed eveyrhring im trying to return
No, I would not recommend this to a friendTV Does Not Turn On
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box item it said it was an excellent condition. I plugged it in and it did not turn on at all.
No, I would not recommend this to a friend