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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4250 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the Express Streaming Media Player's ease of use, affordability, and streaming capabilities. Many appreciate its compact size and the smooth performance it delivers, transforming their TVs into smart TVs. While some users noted minor issues with the remote control, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,250 reviews
  • Rated 3 out of 5 stars

    Ruku Express

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic connection, it is not a bad product. Overall performance is OK.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present so I will update you when I have more details

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you pay it is a great item to upgrade your tv to be a "smart" tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, a little hard to set up. No real instructions to go by.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic streamer...its not fast at all but good enough for a kids room.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this, my Tv programs freeze and I have to start all over, I thought I would be able to just input the station number - but I couldnt do that. I tried to add my channels on the favorite list - it said not available at this time. But I'm going to try to see if I can change my own opinion

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the 200XS- fonts are two small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For older people the fonts are difficult to read even on a 50" screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for tv in the guest room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer over cable box. Roku product is able to access more channels

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misses on elite programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misses on elite programming. Would not recommend as a first choice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off spending the extra dollars to get the better version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. Difficult to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but it is very difficult to operate, it is not user friendly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift. They seem to like it to replace cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does basic stuff well. Does not have all the features I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a lot of buffering when trying to watch streaming shows

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The thing quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what happened to this unit but it just stopped working yesterday. It seems to operate normally allowing me to select channels but after it loads there is only sound without any video. It is the same regardless of which channel I choose.( can change to my cable channels and the tv works fine.) I'm taking it back to BB tomorrow. I have another model ROKU on a different tv that is working fine and I have not had any problems with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does omay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th is one buffered a lot so we upgraded to the next one up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great unit for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little slow but so are all the others for this money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrks at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a couple of months ago, it worked fine. Til a month later then the screen will go black but able to hear sound. Would have to keep resetting it, then a few minutes later would do the same thing. I had a Roku a few yrs ago it worked fine hardly none if any issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this item as it was a Gift for someone else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of work to get the RoKu and don't understand it.

    I would recommend this to a friend