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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Premiere+ Streaming Media Player's ease of use, picture quality, and 4K streaming capabilities. Many appreciate the included remote control and the device's overall performance. Positive feedback also highlights the clean interface and the value for the price. A minor drawback mentioned by some users is the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,412 reviews
  • Rated 3 out of 5 stars

    Works with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with 4k streaming and compatibility with my tv, some issues were seemingly software related, I wound up returning this device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left without all items I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sales help. Only 7:30 pm. When I did find someone, pointed to item. Other one knew nothing about what I was trying to purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is great, but you have to purchase the aps. My friend recommended it to me. She uses this instead of cable for TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only owned the device a couple weeks so don't yet know all the ins and outs....BUT what I have seen I like a lot......CUT THE CABLE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is good, I would probable wait for the new models that hopefully will have added storage and allow for dvr.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a plasma screen to this. Picture looks 'flat' and 'smokey' compared to a plasma. Colors aren't defined.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Product but with a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ROKU Premier+ unit is a good product based on what it gives you when it's working as it should. However, my unit is having a problem. It has a tendency to freeze up and the only thing I can do to get it to work is to unplug power from the unit for about ten seconds which resets it and then it works properly. Assuming that this is a "one off" problem, I would recommend it to others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not add any benifit above what a smart TV pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds another step in accessing Smart TV - does not add anything that is already not available on smart TV

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes a little bit more space when compared to my Roku 3. Same content, liked Roku 3 better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply turn a dumb tv into a smart one. Never really been a Roku fan, but this one is making me happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work with my receiver that I had. I returned and tried a diff device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to load Kodi TV onto it. Roku will not let you load Kodi onto it like Fire TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Lip synch issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality but lip synch issues are a major problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best among the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best among the rest . Still works after years . I will recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too much buffering

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some longer movies require buffering and seems to interrupt the movie

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess my expectations were to high and expected something more. Makes your TV smart.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one broke within a month, but was replaced with no problem. Like so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not As Good As Fire TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this and ended up with Fire TV. Fire TV is more flexible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try the roku to replace my ever increasing cable bill. The roku performs perfectly. It is very fast and opens apps seamlessly. There is no lag when watching shows or live TV and the remote is easy to use. It also has a headphone jack so my husband can watch late night tv without disturbing me. I cut my cable and have never looked back. My 12 year old daughter thinks the roku apps are much better than cable ever was, even with the "everything " package that included all the channels. I have tried other streaming devices for my other tvs, thinking they would be the same. Unfortunately, they do not work as well as the roku. My while family prefers the roku, so I will be getting a few more for the rest of the house. I am so glad we tried the roku, and will never go back ton cable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Ready for Prime Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I was excited to get the full use of my 4K TV. I was very disappointed when I was unable to get any sound out of this ROKU. I had been on with ROKU tech support for several hours and never got the product to work without using an older non-compliant 4K HDMI cable. So the long and short of it is that I am not currently viewing shows in 4K because otherwise I would not get any sound. I have been to the message boards and from what I heard a fix may be on the way but with mixed reviews. What I don't understand is why they would sell this without thoroughly testing the product to ensure it would work. My advice stay away until they are able to work the bugs out.

    No, I would not recommend this to a friend