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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Premiere+ Streaming Media Player's ease of use, picture quality, and 4K streaming capabilities. Many appreciate the included remote control and the device's overall performance. Positive feedback also highlights the clean interface and the value for the price. A minor drawback mentioned by some users is the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,412 reviews
  • Rated 3 out of 5 stars

    Good for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but I would like to upgrade for the one with better processor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only found Netflix to be truly beneficial to watch on the roku.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no off switch. Device works ok but have to reset often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    device is 5 star but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to give 3 stars because they still do not have DIRECTV now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a fire stick instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited apps that it allows you to add to the roku stick

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great feature for the kids to play and watch movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to update my tv good for watching Netflix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase at Best Buy. Very good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cut the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but needs more work on a better remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service only bad thin is you need one for every tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I returned to the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it home and could not get it to receive my wi-fi.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku devices are good products but quite limited

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You still need to have cable and or wifi. Just ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roku4 - Solid device but issues with specific apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a 4 or 5, if apps like CBS didn't crash

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok there are times the box resets 123456789.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Pops when changing channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries in the remote don't last past one use. Constantly changing batteries. Screen flashes on and off during usage. Makes loud popping noise. My smaller, cheaper Roku works much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this product. I've been using a roku 3 for several years now without any issues. Hooked up this new premiere+ unit and immediately had issues. Random popping sound coming out of my speakers every now and then. The main menu flickers infrequently. I'm using a new premium certified hdmi cord so I don't think it's at fault. The forum for this product on AVS mentions others have had the same problems so I returned mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Roku Premiere +

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at these devices for sometime, have a Chromecast. I saw it was on sale for $49.99, and had a $10 rewards coupon, so I went for it. Easy to set up, got all but Cinemax on it, which for some reason isn't available for Roku's unless you buy it through Sling. I do have Xfinity, and was able to access Cinemax through the Xfinity app. I've have had less buffering problems with the Roku then my Amazon Fire TV Box. While it doesn't have a voice remote like the Fire, I have found Roku's remote easier to use and more responsive. They even include earbuds if you wish to turn the sound off. Both the Android and iOS apps work fine, and discovered the Premiere + within seconds. For $42.74 after NJ sales tax and out the door. It is a bargain. I also seen just prior to writing this, it has since went back to it's regular price. I should have bought two..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many troubles getting this unit to work correctly with my new samsung tv it would go out (meaning go black/blank then come back on ) so i changed resolution to every resolution that roku has in there settings which was a joke.It has a "AUTO" setting which is suppose to go out check tv analyze it and adjust accordingly,it does not do that and even roku does not have a clue ,maybe a new firmware update i have no idea all i know i finally got it to work with the lowest resolution you can select and considering my tv $3000 is brand new its not the tv its Roku needing some updates which does not seem to be happening

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Bought a Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite changing HDMI Cables and ports three times my Roku Premiere + continued to malfunction. Audio would disappear, I would see a split screen with weird colors or a blank screen. Rebooting would fix the problem for a day or two as would swapping HDMI cables and ports but then the same issues arose. Roku's Support had no answers and advised I return it to them which I did. Hopefully, the replacement will work correctly. Btw, I asked Sling TV for a credit for the week or so I will not be able to watch but they said no because I could watch Sling on my iPad or iPhone- I normally watch tv on a 65" big screen tv not on a 5" screen - sad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the cost I thought we would get a lot more. Not the case. Not a fan of Hulu either. I can get the same thing just from searching on YouTube. No need to spend the extra money on this.

    No, I would not recommend this to a friend