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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Premiere+ Streaming Media Player's ease of use, picture quality, and 4K streaming capabilities. Many appreciate the included remote control and the device's overall performance. Positive feedback also highlights the clean interface and the value for the price. A minor drawback mentioned by some users is the remote's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,412 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing functionality, beautiful picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Premiere Plus is my first dedicated streaming device. I have previously used an Xbox and Samsung TV app, but the image quality from these always had compression artifacts and the app selection was terrible. The image quality from this device looks like a bluray. I bought the plus over the regular premiere due to the ethernet port, which I felt was a must for adequate 4k streaming. The interface is extremely snappy and responsive and you dont have to struggle to point the remote in the exact right direction. I also love how you can control the device with your phone, which makes initial activation of apps a breeze. Extremely happy with this item and would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 6 months...then it started locking up and displaying a black screen. Shut it down for a while then it would work again for a few minutes then it would act up again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked one time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device only worked one time. Researched and noticed this was very common. Returned item to Best Buy. Purchased Honestech VHS to DVD 8.0 Deluxe from Amazon. Love it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lacks quality 4k streaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this unit does not have a great wifi connection. I currently have about 250mb download speeds and it still failed to buffer 4k most o the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant buffering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I try to play 4K i have do deal with constant buffering. Playing 4K directly through the TV works fine, waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this used it for about 2 weeks and took it back didn't like the fact that my tv would freeze when using the device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movies that were free were all B movies. You needed a cable provider and I did not have one. I will stay with Netflix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what we were expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for the younger generations but it is limited in what you are able to watch. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this devices have problem with the new samsung TV HDMI DISCONNECTS AND MORE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult interface. Menus, program schedules for live TV are useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total piece of @#$!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flickers, irritating to use, does not have full list of apps compared to peers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOSES AUDIO ,REMOTES DON'T STAY PAIRED .ROKU SUPPORT SUCKS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definately not what i expected. to get decent programming it cost a fortune

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow reception. Not enough free channels, and looks bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to install battery Difficult service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD COMMUNICATION unhappy with service unhappy:( :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had it a year, and it's not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great idea but falls flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow slow slow, i bought it to work with my 4 k tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE my Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is a lot better on this Roku in comparison to my last. I really love how easy it is to set up as well as the availability to stream all of the apps I use the most including Hulu, Netflix, and HBO. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great streamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streamer. It provides 4k picture. It turns your TV into a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best roku yet! No need to pay a premium for the ultra. This has ethernet socket and is blazing fast! Amazing upgrade at a steal at $50!!

    I would recommend this to a friend