Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10116002
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Roku box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good would give it as a gift worth the money
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twas a good upgrade to roku we had. Lots of watch time, very content
I would recommend this to a friendStreamer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not used to this streaming yet, but this helps us learn how to easy.
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these to use as a cable box for my xfinity service. Already paid for themselves!
I would recommend this to a friendcut the cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the doctor ordered to avoid expensive cable costs.
I would recommend this to a friend- Pros mentioned:Ease of use, Wi-fi
Better distance roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well better disrance than the cheaper model Directions are easy & set up is as well
I would recommend this to a friend Easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned the remote would not work behind the TV, so far it’s working fine. We bought it for other services, but have been watching some free Roku content. Takes practice to learn to navigate though.
I would recommend this to a friendDid not work well with our wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first this was ok but due to our internet setup it seems the wifi was not giving us what we need to stream without pausing especially on youtube. Switched to the Ultra and a wired connection and it now works perfectly.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Chris, thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Great for College Kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one I purchased! Great for kids in college and covers most services that you would want.
I would recommend this to a friend4K +++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LATEST ROKU TECHNOLOGY SEEMS TO DO A REAL GOOD JOB WITH NEW TV!
I would recommend this to a friendMr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is one of the best products i ever brought, thanks a lot best buy for informing that to me.
I would recommend this to a friendRuku Streaming 4k Stick
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More of a Apple TV guy but decided to try wasn’t that bad easy connections easy to download apps etc
I would recommend this to a friendBrand response from Roku Team
Posted .Hello, Ulysses. Thanks for letting us know. We see that you have given us 3 out of 5 stars. If there is anything that you need assistance with, we are here to help. Contact us directly at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate
ROKU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. It works just as advertised. No issues!
I would recommend this to a friendOur first Streaming experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Enjoy the free channels that come with the ROKU
I would recommend this to a friendGreat wireless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv wall mount, looks great and is strong and functions flawlessly. Great job
I would recommend this to a friendIt Does What I Want It To Do
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I want it to do. It has the apps I want available, and I haven't had a problem with it so far. My only complaint is the layout; not to my personal liking, but your experience may vary.
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for another bedroom tv, always happy with Roku products
I would recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition for our tv watching. I’d be more likely to review items if it wasn’t such a pain.
I would recommend this to a friendBetter than Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great, receives a better wifi signal than my LG smart TV which would freeze often.
I would recommend this to a friendRoku
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product fast and like the built in micrphone....
I would recommend this to a friend