Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10116002
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and have others. However, the remote could be larger with the control buttons spaced further apart and easier to operate.
I would recommend this to a friendDoesn't stay in slot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mainly so I could watch a free trial of AppleTV+ and it works fine for that. And I wanted the stick version so I didn't have another piece of equipment cluttering the area in front of the TV. However, the stick does not stay secure in the USB slot and I have to constantly adjust it and sometimes re-install the Roku system. Luckily it is a 3 month trial for the streaming service and will toss the Roku after that. I do have another Roku system with the box in the bedroom and it works fine. I just don't recommend the stick version.
No, I would not recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Directions for setup by novices are very poorly written. Also decided not to use it based on how it works. I will not be paying subscription prices for multiple sites.
No, I would not recommend this to a friendGood for low use tv area
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend a different unit for a high TV as the stick gets warm and shuts down. The other units do not.
I would recommend this to a friendI like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the stick but for some reason it keeps freezing and I either have to reboot it or unplug it, that’s annoying.. other than that I have no complaints
I would recommend this to a friendGood Service; Poor Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is fine to make an older TV a smart TV, but my rating is lower due to the minimal abilities of the remote.
I would recommend this to a friendStreaming Device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this devise is better than the remote we received with the TV, but it is way to small for convenient use
No, I would not recommend this to a friendSam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a bit trouble with this Roku. Always have to reset it, I never bothered with this since I lost the time to return and some way, it is a collection of the many Rokus.
No, I would not recommend this to a friendExcellent remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have roku devices on all our TV's and this rechargeable remote is a fantastic addition to our main tv setup. I will probably add more late to save batteries but very pleased so far. It easily holds its charge for weeks at our house. Great product. Highly Recommend
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set-up with one's television; voice activation is good to have one the remote
I would recommend this to a friendIt works i guess
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, when i move im probanly gonna get a fire stick. Roku kinda blows.
No, I would not recommend this to a friendYeah
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok not as fast streaming as my new Sony 55 tv,bought due to get spectrum ap to work through Roku stick.
No, I would not recommend this to a friendDon’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried it on my tv didn’t work don’t know why maybe my tv brand not one that can work with the remote.
No, I would not recommend this to a friendStopped responding after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 11 months, the device started freezing and would not respond to the commands on the remote.
I would recommend this to a friendSignal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can t. say right now spectrum don’t have the signal so right now it don’t work
I would recommend this to a friend- Pros mentioned:Ease of use
New life for old Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to wifi stream on my 15 year old Samsung 50” tv. Surprisingly easy to set up and use.
I would recommend this to a friend Roku
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work on one tv and just returned it. Not good at all
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Mega60, thank you so much for sharing your thoughts with us! I'm curious: have you seen any error messages when trying to use your Roku device on other TVs? Also, how long have you had the device? We're really appreciative of your effort in returning the unit. For options on getting a new Roku device, feel free to browse Roku.com. If you encounter any issues or have any questions about your Roku, our support team is always here to help. Thanks! Roku Customer Advocate
Streaming TV is often garbled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming TV is often garbled and it hard for me to clearly understand the words. But streaming TV is the future.
I would recommend this to a friendFrustrating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product easy setup but the remote stops working and I have to unplug the stick to reprogram it. This is the second one. The other one had the same problem.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Gattiman, this certainly isn’t the kind of experience we’d hope you would have and we are here to help.
Please check for the latest update under your Settings menu to ensure that you are on the newest software version. Once updated, be sure to restart your device.
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist.
Thanks!
Roku Customer Advocate
- Cons mentioned:Compatibility
No Apple, 7 days free trial not 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No Apple 3 months free . 07/09/2023. Just bought three of them Roku is not honoring the Apple TV . I am in the middle of chat with Roku now.. They insist it ended in May, 7 days only "Alven I'm sorry to hear about this experience. We double-checked our system, but there's no ongoing promotion for Apple TV."
No, I would not recommend this to a friend