Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10116002
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Don't let your router to close ig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently it couldn't connect to my internet because it was to close to my router. However my tv is right next to my router so It doesn't really work
No, I would not recommend this to a friend- Pros mentioned:Remote control
Over all very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little too long but not a problem. Pretty quick startup. Remote is nice with voice a mute.
I would recommend this to a friend Lags
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but it lags at starts up. Takes a good min to boot up and connect to the network
I would recommend this to a friendGood for when it is needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just moved and my new location does not support over the air TV - we are in a dead zone with only one station. My TV was older and didn't support YouTubeTV, which we bought to get TV. It works fine. I got it for half price around Black Friday.
I would recommend this to a friend- Pros mentioned:Overall performance
Streaming Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet, but this makes our 3rd one, so I expect it to work as well as the others.
I would recommend this to a friend Too long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to give this a one star as i am sure it's a great item but I had to return it as it was too long to use on my tv.
I would recommend this to a friend- Cons mentioned:Compatibility
LG set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with my lg set. Recommend other choice
No, I would not recommend this to a friend - Pros mentioned:Overall performance
THUMBS UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OVERALL A GREAT PRODUCT THAT IS MUCH FASTER THAN THE PREVIOUS VERSION WHICH REALLY LAGGED
I would recommend this to a friend Shortcut Button Issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with remote that dosen't come with shortcut button for Hulu. I am unable to verify which box that come with Hulu button to exchange.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always take you to programming right away - must go through some routine - a big pain.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great gift idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teen, as her tv isn't smart. Works great. Good value, and she loves it.
I would recommend this to a friend Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K Roku stick stove buffers with hotspot on phone not good if you do not have internet
I would recommend this to a friendBuggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The roku channel will randomly not let me access anything and randomly have no audio until i restart the whole tv. I only got this to watch 2 broke girls. Just get an Apple TV if youre using it for streaming other services.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello Caden, this doesn’t seem right. Have you checked if your device is running the latest software version? Having the latest version will help you achieve optimal performance with the latest features. To check, press Home>Setting>System>Software Update>Check Now to check for updates manually. In addition, make sure that you have a stable Wi-Fi connection to avoid this issue; try restarting your Wi-Fi router and consider the distance between your device and the Wi-Fi router. For more tips on improving Wi-Fi connectivity, refer to this link at https://support.roku.com/article/213122277#section-1. If you need help with these suggestions, please get in touch with a member team member. We can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
ROKU is da bomb - remote is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new ROKU sticks are amazing they have volume control onthe side so you can use it for any TV and it also sleeps and comes right back up when you shut the TV off. Just makes my cheap bedroom TV work....highly recommend.
I would recommend this to a friendRoku device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with this device streaming. i am not very happy with this product.
No, I would not recommend this to a friendNo web browser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no web browser like the fire stick and cost more.
No, I would not recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, but nit what I expected. Takes time to figure out. Live it’s always live.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Pay attention
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roku item has a problem and roku customer service is terrible. I purchased the other 4k that is the small box and not the stick. The small box works better.
No, I would not recommend this to a friend Remote Control Failure
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Roku, however, the remote control broke after 5 months. It was replaced in a timely manner under warranty. Not sure how long this remote will last, but I don't remember ever having a remote control go bad on any other device that I have used. The remote control costs as much as I paid for the entire streaming stick package that I bought on sale.
No, I would not recommend this to a friendCan't use 3rd party apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not allow you to use any 3rd party apps, not even the downloader app. Otherwise has an awesome interface.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing with us. We are eager to gain a deeper understanding of the issue and discern the reasons behind the challenges you have faced. We highly recommend that you contact us at support.roku.com/contactus so that we can undertake a thorough assessment of this matter.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate