Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10116002
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Roku not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Roku stopped working 5 weeks after I purchased it. Remote would not work anymore and troubleshooting could not help fix the problem. Roku is now in a bag waiting to go to the Goodwill store.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Robert, this doesn't sound right, and we'd like to help. Have you had the opportunity to reach out to our customer support team? We would appreciate the chance to gather more information and assist you in troubleshooting this concern. You may begin the process by visiting our online support portal at support.roku.com/contactus, where you can connect with a customer service representative. Thank you for your patience as we work to resolve this issue together.
Elmer, Roku Customer Advocate
Great Streaming Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROKU! The built-in volume control is one of my favorite features.
I would recommend this to a friendBest Purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this in the living room and everyone can have separate accounts,
I would recommend this to a friendNot worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get abc a lot of local channels. Support is non existent
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Sasha, thanks for sharing. This sounds a bit unusual, and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
Roku stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price 25 bucks definitely recommend to anyone to buy when on sale
I would recommend this to a friendIt just works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have found the Roku to be much more reliable than the Firesticks I have.
I would recommend this to a friendWifi sticks work poorly, buy Roqu Ultra with box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 streaming sticks after one Ultra & the sticks are horrible!!!! They work when they want to because the signal isn't strong enough to go behind tv screen. Very frustrating to throw $150 away as I can't return them in spite of never using them.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for letting us know about this. We’re here to help. It sounds like the device had a problem communicating with the internet. We recommend requesting an HDMI extender; you can order it for free here: http://my.roku.com/hdmi. In the meantime, you can try to check this article: https://support.roku.com/en-ca/article/213122277. If you need additional assistance, please get in touch with us online at http://support.roku.com/contactus to connect with an agent. We will be more than happy to assist you. Happy streaming! Roku Customer Advocate
4K Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to have. Highly recommended for those who don’t have a Roku TV
I would recommend this to a friendJust buy it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this better than fire stick. Have to reboot fire stick too often.
I would recommend this to a friendRoku streamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on the Roku 4k stream stick! Voice command works perfectly!
I would recommend this to a friendGreat Addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition. Allowed me to add many channels to a non smart TV.
I would recommend this to a friendLove roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome been able to have all of my streaming apps in one device!
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised. This is my second one. Hope it'll last longer
I would recommend this to a friendMust buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. All you need is internet and bam you have TV.
I would recommend this to a friendAmazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works quite well! Amazing how many channels and apps avail
I would recommend this to a friendRoku Stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku stick works great for all of our tvs. We have 4 sticks.
I would recommend this to a friendGreat streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy streaming with this device. Fast and simple. Great quality.
I would recommend this to a friendRoku Streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great streaming device! I love all the channels I get access to.
I would recommend this to a friendGood buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good with older smart tv that dont connect well to strean.
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I highly recommend it. USB Cable is hidden.
I would recommend this to a friend