Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10331578
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use, overall performance, and straightforward setup. Many also appreciate its effective Wi-Fi, responsive remote control, and impressive speed, especially considering its price and compact size, making it great for streaming. However, some users have reported concerns regarding compatibility with certain devices and issues with battery life. A smaller number of customers also noted instances of the device overheating.
This summary was generated by AI based on customer reviews.
No phone support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No phone support! Does not easily connect with Xfinity! Probably Xfinity's 0:15' to reset fault. I gave up & took it back. To slow for channel surfing, old school TV better.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi David, thank you for taking a moment to share your thoughts. We’re sorry to hear that it didn’t work out, but we appreciate your feedback nonetheless. If there is anything we can assist you with in the future, please don't hesitate to reach out at https://support.roku.com/contactus. In the meantime, we will ensure this is passed along to the product team for future consideration. Thank you! Elmer, Roku Customer Advocate
- Pros mentioned:Overall performance
I like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is much improved over our older one. I’m glad I got it.
I would recommend this to a friend - Pros mentioned:Ease of use
My new Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. Easy to hook up and to use. I would recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple to us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Own multiple ROKU sticks. Always easy to use right out of the box.
I would recommend this to a friend - Pros mentioned:Overall performance
Stick to your tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my old smart tv brand new, dont need to upgrade my tv just yet
I would recommend this to a friend 4K streaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we liked the roku channels they have good shows. looks great in 4k.
I would recommend this to a friend- Pros mentioned:Ease of use
Roku devices for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These roku items work great. They are so easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use
Streaming Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is easy to install. The product is priced right.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku is Nice !!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great and very easy to setup! It took about 10mins!
I would recommend this to a friend - Pros mentioned:Wi-fi
Inventory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to have, just in case! Love having a Roku on each tv!
I would recommend this to a friend very slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stiff & glitchy (volume) remote buttons. Netflix dows not work sometimes.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for contacting us. Sometimes, your Roku remote may not work due to power issues, Wi-Fi problems, or glitches. First, could you check that your batteries are installed correctly and that nothing is blocking the sensors? Restart your Roku device at Home > Settings > System > Power. If you don’t see the Power option, look for the System Restart option instead. For more help, visit this link: https://support.roku.com/article/21303049528855. You may also use the Roku mobile app as a temporary backup remote. For detailed instructions, check our support article: https://support.roku.com/article/217288467.
If you still need help, please let us know at http://support.roku.com/contactus.
Thank you!
Roku Customer Advocate
- Pros mentioned:Ease of use
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Roku sticks are amazing. Highly recommend. It’s my 3rd one
I would recommend this to a friend Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Roku device it picks up the streaming services better!
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazinf product. Really changed my life as far as i had it so far
I would recommend this to a friend - Pros mentioned:Remote control
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Roku stick. Love being able to use one remote to control TV
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product way to setup and use. Great picture quality also!!
I would recommend this to a friend - Cons mentioned:Battery life
Pass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote sucks. The battery life is horendous. I've never gone through so many batteries on a remote like this. It's really really bad. Not sure why it drains the batteries so fast.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Patrick, we appreciate your feedback and we're here to help. Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used. Be sure to always unplug your headphones when not in use as this will help to preserve your remote's battery life.
Alternatively, it may also help to utilize a different power source. For example, if the USB power cable from your Roku player is currently connected to the USB port on your TV, we would recommend that you connect the USB cable directly to a wall outlet or power strip.
And if you continue having trouble, don't hesitate to connect with a member of our support team directly at support.roku.com/contactus so that we can assist.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Roku 4k device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Roku devices because they are easy to use and set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice price and very easy to set up.I would purchase again.
I would recommend this to a friend It’s aight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is the best streaming tool. I’ve moved all TVs to a Roku.
I would recommend this to a friend