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Customer reviews

Rating 4.8 out of 5 stars with 9696 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Streaming Stick 4K's ease of use and overall performance as major positives, along with its Wi-Fi capabilities and responsive remote control. The device is also praised for its price, simple setup, and streaming quality. Some users have reported concerns about battery life, compatibility issues with certain devices, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 9,696 reviews
  • Rated 1 out of 5 stars

    Failed within 2.7 years, NO Live Tech Support Phon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought Roku Streaming Stick 4K | Streaming Device with Voice Remote and Long-Range Wi-Fi - Black in Dec. 2021 to attach to our Sony XBR 4Kl 75" TV, and it worked OK till 7/2024 that the audio signal was completely gone, but the video signal is fine. After many diagnostic processes, we narrowed down 2 possibilities: Roku streaming stick or the HDMI port audio component of the Sony TV. So, we replace the Roku Streaming stick with Amazon FireTV Stick 4K Max yesterday, 7/26/2024. The missing audio signal is restored! That means the fault is squarely on the Roku 4K streaming stick. So, that Roku 4K streaming stick lasts only 2.7 years. The worst issue is that Roku doesn't have any live technical staff phone support AT ALL. Horrible, horrible, horrible when you try to talk to a live person to solve this audio or other technical problem. So, this failed Roku 4K streaming stick is in our garbage can now. Due to Roku's very low life expectancy (2.7 yrs) and a total lack of live tech support phone #, I highly recommend NOT to use Roku 4K streaming stick.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello Charlie, we are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind your challenges. We highly recommend that you reach out to us at support.roku.com/contactus so that we can thoroughly assess this matter.
      We're here to ensure you enjoy a seamless streaming experience!
      Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image and sound quality is excellent. It was easy to set up and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great. Up and running in 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exited

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons TV room and works great. Excited the picture is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up. The device is easy to use for all ages. There is nothing besides what’s in the box required for basic usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practicality for a fraction of the cost of monthly streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Enables Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My solution for making a dumb TV into a smart TV. It affords the user access to a streaming service of your choice. The microphone is only effective for Roku-streaming, and is ineffective if another streaming service is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one to get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Express and had a lot of stuttering and lag. This 4k stick is fast and smooth with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku Voice Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are easy to press and the Remote works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROKU Stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROKU sticks are the best, easy to connect, and great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Stick 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! It’s the 6th one I own. Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is wrong great and paired to the tv with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku..Yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this choice. Overtime I am really enjoying having the Roku stick. No-regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strongly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy. Very good and easy to use. I strongly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rokus rock!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roku! I love the high definition color and love the fact I can stream all my shows on this stick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another one for my bedroom since i canceled my cable. It works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ROKU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ROKU is perfect for my mother in law. She has glaucoma and needed an easy remote to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DLVreview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine. No issues with the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been Excellent!!! Works great every time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really neat has wifi extender built in with it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy interface, easy set up. Love the extended range built jn.

    I would recommend this to a friend