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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9786 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 9,786 reviews
  • Rated 5 out of 5 stars

    Roku stick updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to replace the Roku stix. Purchased for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for upgrading a non-smart TV.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how the Roku streaming stick introduced me to the smart TV platform, with my old TV. Now that I've replaced it with a TCL ROKU TV, I would love to give the stick, or resell it to someone who can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku stic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. Cost wasn’t bad. Like Best Buy……..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku 4K streaming stik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize when i purchased that the 4k is a monthly fee until i set up the Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase. Very easy to buy on line, very kind and nice Denise when I pick the package at the shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'roku great bonus not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the roku, but the free stuffr like apple tv that was supposed to come with it I could never connect it. it just stalled halfway thorugh setting it up and there wasn't anyone to talk too about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Movie watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase this was my greatest buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sports teams kidnapped by pirate channels...ransom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest drawback to the streaming stick is not the stick, but rather some of the channels that "may require additional fees" but still tout themselves as free. It seems when I go to watch a particular "free" show, it can not be accessed without subscribing to the premium version of that channel. That's not right and it should be labeled as the piracy and theft that it is. Again, this is not Roku's fault, but lies with the robber barons Roku is forced to show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Very happy with product and would recommend to friends.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Remote dies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I buy as I always had to move it around. I really like the stick version as it hides better than the other versions. I also enjoy that it can be connected to apple devices through airplay. However, as others have mentioned, the remote really consumes the battery and you have to replace them once a month; my solution was to avoid using the remote and use the roku app on my phone to control the tv.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, we appreciate your feedback and we're here to help. Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used. As a tip, always be sure to unplug your headphones when not in use as this will help conserve your battery.

      If you are not using private listening with your remote and are still experiencing issues with battery drain, we'd like to recommend an alternative power solution that may help. For example, if the USB cable from your Streaming Stick is currently connected to the USB port on your TV, we would request that you connect the USB cable directly to a wall outlet or power strip.

      Additionally, please check for the latest update under your Settings menu as we believe that this has been resolved in our recent release. If you continue having trouble, don't hesitate to connect with a member of our support team directly so that we can assist. Get started here support.roku.com/contactus.

      Happy Streaming!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    My roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful a lot of movies to watch. I regret to didn’t buy before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cut the cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , has all the titles a person needs to watch great tv!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Roku

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it lasts stick gets too hot and it stops working . Wouldn't buy again

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    ROKU Streaming Stick 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return 2 ROKU sticks because they did not work properly. This one seems to be working fine right now, so I'll keep my fingers crossed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it so much that I bought another.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to buy a box for a added tv in the basement that needed help with streaming. We had Roku in other places. Salesman convinced me to go with this because of the universal remote feature and I bought another to replace an older version on another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think i would be able to connect this and actually make it work, but I did. It's a little complicated since it is SO different from cable TV, but we're getting there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at Best Buy on sale and was glad I shopped at Best Buy! It is awesome the staff knows how to help you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku stick paid for itself in 3 months….I use Spectrum cable. I had 2 cable boxes. I returned the box in my theater room and bought the Roku stick. I download the Spectrum app. Works great…I also have Prime and HBO Max…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to make my “not, so smart” TV be a little smarter. The sales person at the store made sure it would fulfill all of my needs and answered all my questions. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Front desk explained product and options.

    I would recommend this to a friend