Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10413373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Roku is great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the Roku remote but my son liked the Apple TV so he installed it. I guess I have to get used to it
I would recommend this to a friendFantastic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I have purchased other Roku's and the microphone stopped working. This one is great.
I would recommend this to a friendGreat option to streaming Live TV vs. Comcast Cabl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy so far with this devise. It took a little time to set up and configure, but now it works well on our Samsung TV. Cut the cord on Comcast☺
I would recommend this to a friendStreaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes too many steps to complete setup. The directs user to subscribe. I prefer Google Chromcast.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello there. Thanks for letting us know. We see that you have given us 3 out of 5 stars. If there is anything that you need assistance, we are here to help. Contact us directly at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate
Joseph
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well with my setup and Tv components. I would recommend this item to others.
I would recommend this to a friendMust have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These devices are the best for need access to streaming services. Best Buy has the best price hands down
I would recommend this to a friendGood device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Only drawback is it does not have a keypad so I can't change the channel directly without going to the guide on Spectrun TV.
I would recommend this to a friendFixed my issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fixed slow network issues with streaming YouTube TV and getting kicked out of the app.
I would recommend this to a friend- Pros mentioned:Ease of use
Roku streaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple and easy to use . It can be installed easily
I would recommend this to a friend Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used a device like this before. It works just fine, but little slow. Have to wait a minute or two before you can scroll through streaming options. Sometimes the features don't work, like the back feature, returning to the previous channel. The multi screen feature seems to show four screens, but only two are available.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thank you for letting us know. We’re happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If none of these suggestions work, please contact a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Roku streaming stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku streaming stick is great! It has made my tv watching more enjoyable!
I would recommend this to a friendSo portable!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect portable device. We use it in our camper when we go camping and then plug it in to the garage TV when we get home. Great little device.
I would recommend this to a friend- Pros mentioned:Overall performance, Setup
Highly recommend it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Easy to install and set up!! Works great!! I’m so glad I got it!!
I would recommend this to a friend Internet streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but a little difficult to change between state and internet.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Roku
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is an easy platform for your digital tv needs.
I would recommend this to a friend Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, it has some older shows available that we couldn't get anywhere else.
I would recommend this to a friend- Pros mentioned:Ease of use
Decent price with voice remote
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install, great voice remote. Compact. Love the software interface.
I would recommend this to a friend Review of Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best alternative to Direct TV!! Direct TV has become too expensive, and not reliable.
I would recommend this to a friendPoorer Quality Found with Newer Roku Stick 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new Roku Stick 4k has been disappointing. The remote will stop working intermittently until the batteries are pulled and reinserted. The remote was replaced under warranty by Roku. It worked for a few weeks, then started doing the same thing, but not as bad. The remote also has a different texture to the plastic. The Roku itself does appear to run a bit faster, but also sometimes resets unexpectedly. Maybe the stick itself is bad? I will probably contact Roku again.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! We understand you're having trouble with your Roku remote. Sometimes, Roku remotes can unpair from their devices due to power issues, Wi-Fi problems, or random glitches. First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. If you still facing the same issue. Please visit us online at http://support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Better Roku choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular is a Roku upgrade for me. The lower-priced media player did not adhere to the TV for very long so a friend suggested I upgrade to this one, and I'm pleased I did.
I would recommend this to a friend