Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10413373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice streaming stick, but glitched & stopped working when I adjusted the resolution. Tried a factory reset, but now it's stuck on the remote pairing screen - nothing changes that. Tried to exchange/return it, but Best Buy's return window is smaller than other stores. Would've been great had it kept working.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for sharing your experience with us. For a quick fix, try resetting your Roku remote by pressing and holding the pairing button at the back of your remote for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and re-pair your voice remote to your streaming device. For detailed instructions, refer to this link: https://support.roku.com/article/21303049528855. Also, it is essential to know the stability of your Wi-Fi connection to enable uninterrupted streaming. For further guidance, please refer to the following link: https://support.roku.com/article/208755548#section-0. Let us know if this help at support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
PrincessJaz
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, this is my second one. The first one I bought was defective from the company, but the store I bought it from refuse to return it. This one works perfect
I would recommend this to a friendEasy Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add Roku to my husband’s TV and this did the trick. Easy to install.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Do not need TV service. No sport Fees to pay. It will cost you around $60 per month.
I would recommend this to a friendBest Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really transform any TV in an updated Smart TV that keeps updating the apps and channels. Roku TV provides a good selection of traditional broadcast channels.
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! We had a TV that would often disconnect from wifi. After purchasing and installing in our TV, I haven't had an issue with wifi disconnection since.
I would recommend this to a friendROKU 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to set up. The device works well with our TV.
I would recommend this to a friendHappy in Florida
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has worked out great. It is slim and has a compact design. I was so pleased with this item, I now have three of them! Overall, it’s a great product!
I would recommend this to a friend- Pros mentioned:Overall performance
good but dumb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very simple high picture quality streaming device, but there is something dumb about it and that is no way to connect your Bluetooth speaker directly to this streaming stick, I am so frustrated with this issue.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello! Thank you for sharing your feedback. We’re glad to hear you’re enjoying the picture quality of your Roku Streaming Stick, and we’re sorry for the frustration around Bluetooth connectivity. This model doesn’t support direct pairing with Bluetooth speakers, and we understand how disappointing that can be when you expect a simple setup.
As an alternative, you can use the Roku mobile app as a workaround to connect your Bluetooth headphones or speaker. The app is available in the Play Store and the Apple App Store. If you’d like to learn more about this feature, you can visit: https://support.roku.com/article/217288467..
If you have any further questions, please let us know at https://support.roku.com/contactus..
Thank you!
Elmer, Roku Customer Advocate
Roku
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase! Very efficient and the folks at Best Buy were very helpful
I would recommend this to a friendEasy Streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Helped us access sporting events we could only see on our phones before!
I would recommend this to a friendroku stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great little device to watch free tv without paying for cable
I would recommend this to a friendGood Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price-easy set up; wish the stands were a little closer together
I would recommend this to a friendRoku review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient as an HDMI plug-in stick. Out of sight, but fully functional.
I would recommend this to a friend- Pros mentioned:Wi-fi
Ruku
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi is great for suv with tv..the compact size works great also
I would recommend this to a friend Roku is The Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is hands down the best! There are many options for live tv and movies. I don’t need a cable box anymore. I am set!
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works great it has lots of features and it’s free
I would recommend this to a friendGreat experience - streams faster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This flash drive unit loads and streams faster than any of their Roku devices I have had over the last 3 years
I would recommend this to a friendUpgrade to your old TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son with autism keeps breaking his TV's so we decided to get an old one with the solid screen. This works perfect with the old TV.
I would recommend this to a friendRoku rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku does what is says. It's quick to load & i could download the apps. I use. I like it very much.
I would recommend this to a friend