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Customer reviews

Rating 4.8 out of 5 stars with 9710 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Streaming Stick 4K's ease of use and overall performance as major positives, along with its Wi-Fi capabilities and responsive remote control. The device is also praised for its price, simple setup, and streaming quality. Some users have reported concerns about battery life, compatibility issues with certain devices, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 9,710 reviews
  • Rated 3 out of 5 stars

    Roku Streaming Stick 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not allow volume Up or Down. Only mutes

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi John, thanks for sharing. If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote. Locate the pairing button at the back of your remote and press and hold for at least 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/en-gb/article/21306145024535#section-2. You can also use our Roku remote app for voice control, quick searches, launching apps, and more. If the issue persists, please get in touch with us directly at http://support.roku.com/contactus. Your feedback is critical to us.
      We're looking forward to getting you back streaming.
      Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Good base product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entry product with plenty of apps available. Switching between apps is slow and cumbersome but if you are not in a hurry, this device works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for spectrum app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Runs spectrum app perfectly. Does netfix and prime well also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ruku Streaming 4k Stick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a Apple TV guy but decided to try wasn’t that bad easy connections easy to download apps etc

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello, Ulysses. Thanks for letting us know. We see that you have given us 3 out of 5 stars. If there is anything that you need assistance with, we are here to help. Contact us directly at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku 4k stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming platform hands down Great 4k quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU IS KJNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device! This does everything as described. Streaming is tremendous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku magic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice way to add to our movie and show experience .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Haven’t had any major hookups yet. I like that I can use my earbuds with the app. If your phone Wi-Fi is mot the same that’s connected to your TV, it will not connect properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU STICK: You get something special!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect streaming stick, because you also get the Roku Channel suite of channels. There is something for EVERYONE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and love the Roku it was so easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a smart TVs that didn’t get a good WiFi signal, so I couldn’t watch movie channels. I used this Roku and now get a good signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation/edition. You can never go wrong with an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku devices always work. I brought this with me on a trip to the Carolinas so we would have local TV (YouTube TV). Worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of better Roku devices I've bought and i have had a few. Has all features you could look for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi Viewing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and they function as stated wish I knew why one of my older ones just stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected this Roku to my TV to stream my Cable provider channels. Worked great and now I can return the cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku is wonderful. we have an old tv not a smart tv and needed something to watch tv in guest room. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At our 2nd home we are not able to get good tv reception. Love my Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good experience like always at Best Buy. Your people are always helpful thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and convenient pick up. The locker pick up is easy and the process doesnt take long.

    I would recommend this to a friend