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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9773 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 9,772 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great It wasn’t to hard to set up on TV. The step by step guide is not hard to understand. Gives you good options to go through your TV or email

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up but now I don't have to buy a smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Streaming stick…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …that replaces the built-in obsolescence of previous streaming sticks Works exactly as described and I got it on a 50% off sale! Of course I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What can I say, Roku is easy and works!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Sticks are great with their own echo systen compared to Amazon and Android Streaming Sticks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku streaming Stick

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku streaming Stick gives us a lot of entertainment options, actually have four TVs with this stick, so I guess that tells all, only negative is the remote is a pain to use, Roku needs to fix that, would be a give star review if the remote was more friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku Sticks are ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku was a very good product. Roku sticks are not as needed as televisions have become 'smarter'. Our new televisions have Roku features which are replacing the Roku sticks.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Cheryli, thanks for taking a moment to share, and we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    No You Tube Guest sign in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Tube doesn’t have a Sign in as GUEST unlike before.

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Romeo! Thank you for choosing Roku and for sharing your experience with us. To watch as a guest on YouTube, open the YouTube app on your Roku TV. If prompted with "Who's Watching?", select "Watch as guest". If you are already signed in, go to the left menu, select your profile picture, and then select "Guest". If this option is not visible, we recommend contacting YouTube customer service directly for further assistance. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us at http://support.roku.com/contactus. Happy Streaming! Jessica, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    A little Wonky but it Works!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works to access the Xfinity app with older TV's. It's a little wonky to operate but after a short learning curve, all is good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Error message

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, downfall is an error message pops up saying to power off tv/receiver, unplug Roku from tv/receiver and plug back in to tv/receiver but sound continues to play from whatever show/movie is playing. Giving 3 stars, Roku is plugged in good, not sure if it’s just a common malfunction for the Roku. Will continue to use Roku until I need an upgrade for a smart TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one older TV so I decided to buy this. The amount of times that it will constantly glitch and is very slow. Can’t update the device, went in the garbage

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there. We hear you; we don't aim for this kind of experience for our valued Roku customers. We recommend you check this support article on fixing internet errors and issues on your Roku streaming device. https://support.roku.com/article/21332781083287. If the issue persists, please contact Roku tech support so they can pass this issue to our engineering team. Contact us: https://support.roku.com/contactus. We hope for the best. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Roku Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price if you have tv that need roku stick imagin down road they become obsolete but if you need them price hard to beat working well with 4 tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dolby vision streaming sevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent streaming device foe the price i paid for it (25 bucks). If you have Dolby Vision capabilities this is the device to pick up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it’s supposed to..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good streaming… set up seemed a little wonky, but it works in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good Value Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced 6 cable boxes in our home with smart tv's and streaming on our upgraded wi-fi router system. One older Samsung tv needed the Roku stick in order to allow streaming. The streaming stick and remote with voice capability are an excellent and cost effective solution.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    STRONG RECOMMEND!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku is SO much better than the previous version we had! While I liked the other Roku, this one is leaps and bounds better than what we had!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good budget Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds ok, easy to setup, stable connection. Not much to complain about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best streaming device !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and quality at a good price. Very user friedly interface and good HD quality viewing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valleycityguy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. Works well seems to have better signal reception than TV alone.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Upgrade to the new Roku Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Roku stick didn't pickup WiFi as well as this new stick. I can even do searching by voice. When it's time to upgrade choose a Roku Stick.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    prepare to buy endless batteries

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll have to change the batteries every other week. I have an older roku that never and still doesn't have this problem. I just spent an hour with their customer support and eventually gave up because they were useless. I never leave reviews for anything but I need to let people know not to buy this piece of junk.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello Richard, thank you for taking a moment to share your experience. It's a bit unusual to have to change your batteries so frequently under normal usage and we have a few tips that may help. You can try: replacing the batteries with fresh alkaline ones, checking for obstructions in the IR sensor, resetting the Roku device and remote, ensuring the remote is not too far from the Roku, and avoiding the use of rechargeable batteries. To learn more you can refer to this link at https://support.roku.com/article/21306145024535#section-1. If the issue persists, let us know at http://support.roku.com/contactus.
      Thanks!
      Roku Customer Advocate roku