Customer Ratings & Reviews
- Model:
- 3820R2
- SKU:
- 10413373
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's exceptional ease of use, straightforward setup, and strong overall performance. They frequently praise its effective Wi-Fi, responsive remote control, and impressive speed, noting its good value and suitability for streaming. However, some users have raised concerns regarding its battery life, compatibility with certain devices, and occasional overheating issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote control
Great value on a streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small, compact streaming device with way to use voice remote.
I would recommend this to a friend - Pros mentioned:Ease of use
Have one on every tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rokus are great and they run a little smoother than the fire stick.
I would recommend this to a friend Problematic Rokus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the Roku works, it is great. We have older TVs that are not smart TVs that we put these on. They give error messages frequently, and then can't be used unless you unplug the TV and reboot. When they work, they are great!
I would recommend this to a friend- Pros mentioned:Overall performance
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. I have several all of which perform as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Good Job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. It does stuff, has buttons. I like to click the buttons
I would recommend this to a friend - Pros mentioned:Overall performance
I like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is much improved over our older one. I’m glad I got it.
I would recommend this to a friend A Mind of Its Own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume control doesn’t function properly. It has a mind of its own. No matter what button you push it will randomly go in the opposite direction. It’s infuriating, but you won’t be able to test it until you’ve spent the time to enter enter all of your streaming sources.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Donzi, It is strange that your remote is acting this way. No worries, we're always here to help. For a quick fix, please try to remove the batteries, restart your Roku device, and pair the remote again. You can refer to this link for detailed instructions at https://support.roku.com/article/21303049528855#section-1. Also, ensure that your device runs the latest software version to achieve optimal performance and the latest features. To check for updates manually, press Home>Setting>System>Software Update>Check Now. If the issue persists, let us know at http://support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use
My new Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. Easy to hook up and to use. I would recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple to us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Own multiple ROKU sticks. Always easy to use right out of the box.
I would recommend this to a friend Multiple Defective units
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After every power startup and showing the home screen, then it takes about 10 seconds for the roku unit to respond to any remote clicks. This is the 2nd unit with the same problem. Tried many support/community suggestions including batteries, resets, cache clear, etc. but nothing helps. It's annoying every time I go to use it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
- Pros mentioned:Overall performance
Stick to your tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my old smart tv brand new, dont need to upgrade my tv just yet
I would recommend this to a friend 4K streaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we liked the roku channels they have good shows. looks great in 4k.
I would recommend this to a friend- Pros mentioned:Ease of use
Roku devices for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These roku items work great. They are so easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use
Streaming Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is easy to install. The product is priced right.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku is Nice !!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great and very easy to setup! It took about 10mins!
I would recommend this to a friend - Pros mentioned:Wi-fi
Inventory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to have, just in case! Love having a Roku on each tv!
I would recommend this to a friend - Cons mentioned:Battery life
Pass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote sucks. The battery life is horendous. I've never gone through so many batteries on a remote like this. It's really really bad. Not sure why it drains the batteries so fast.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Patrick, we appreciate your feedback and we're here to help. Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used. Be sure to always unplug your headphones when not in use as this will help to preserve your remote's battery life.
Alternatively, it may also help to utilize a different power source. For example, if the USB power cable from your Roku player is currently connected to the USB port on your TV, we would recommend that you connect the USB cable directly to a wall outlet or power strip.
And if you continue having trouble, don't hesitate to connect with a member of our support team directly at support.roku.com/contactus so that we can assist.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Roku sticks are amazing. Highly recommend. It’s my 3rd one
I would recommend this to a friend Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Roku device it picks up the streaming services better!
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazinf product. Really changed my life as far as i had it so far
I would recommend this to a friend